Artificial Intelligence (AI) In Customer Relationship Management (CRM) Global Market Report 2024

Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Report 2024

Artificial Intelligence (AI) In Customer Relationship Management (CRM) Global Market Report 2024 – By Type (Machine Learning, Natural Language Processing, Image and Speech Recognition, Predictive Analytics, Chatbots And Virtual Assistants), By Component (Software, Services), By Application (Sales Automation, Customer Service And Support, Marketing Personalization, Customer Data Analysis, Lead Scoring And Qualification\), By End-Use Industry (Banking, Financial Services And Insurance (BFSI), Retail And E-commerce, Information Technology (IT) And Telecommunications, Healthcare, Manufacturing, Other End-Use Industries) – Market Size, Trends, And Global Forecast 2024-2033

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Artificial Intelligence (AI) In Customer Relationship Management (CRM) Global Market Report 2024

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Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Definition

artificial intelligence (AI) in customer relationship management (CRM) refers to the use of advanced algorithms and machine learning technologies to enhance and automate various aspects of customer interactions and data management. It aims to improve customer engagement, streamline processes, and provide actionable insights by analyzing large volumes of customer data.

The main types of artificial intelligence (AI) in customer relationship management (CRM) include machine learning, natural language processing, image and speech recognition, predictive analytics, chatbots, and virtual assistants. Machine learning in CRM refers to the use of algorithms and statistical models to analyze data and make predictions or decisions without explicit programming to improve customer interactions by learning from past data and optimizing responses. The components, such as software and services, are used in application types including sales automation, customer service and support, marketing personalization, customer data analysis, lead scoring, and qualification by end users. Industry such as banking, financial services, and insurance (BFSI), retail and e-commerce, information technology (IT) and telecommunications, healthcare, manufacturing, and others.

Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Segmentation

The artificial intelligence (AI) in customer relationship management (crm) market covered in this report is segmented –

1) By Type: Machine Learning, Natural Language Processing, Image and Speech Recognition, Predictive Analytics, Chatbots And Virtual Assistants

2) By Component: Software, Services

3) By Application: Sales Automation, Customer Service And Support, Marketing Personalization, Customer Data Analysis, Lead Scoring And Qualification\

4) By End-Use Industry: Banking, Financial Services And Insurance (BFSI), Retail And E-commerce, Information Technology (IT) And Telecommunications, Healthcare, Manufacturing, Other End-Use Industries

Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Size 2023 to 2028: Graph

Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Size 2024 And Growth Rate

The artificial intelligence (AI) in customer relationship management (CRM) market size has grown exponentially in recent years. It will grow from $5.94 billion in 2023 to $8.09 billion in 2024 at a compound annual growth rate (CAGR) of 36.2%. The growth in the historic period can be attributed to increased customer expectations, cost efficiency, data explosion, competitive pressure, and increased data availability.

Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Growth Forecast

The Artificial Intelligence In E-commerce (AI) in customer relationship management (CRM) market size is expected to see exponential growth in the next few years. It will grow to $27.93 billion in 2028 at a compound annual growth rate (CAGR) of 36.3%. The growth in the forecast period can be attributed to the growth of cloud-based solutions, rising demand for omnichannel engagement, increased investment in AI research and development, expansion of data sources, and rising focus on customer experience. Major trends in the forecast period include AI-powered chatbots, enhanced personalization, advanced predictive analytics, AI-driven sales automation, enhanced data privacy, and security measures.

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Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Driver: Impact Of Marketing And Sales Automation On AI CRM Market Growth

The growing adoption of automation in marketing and sales is expected to propel the growth of artificial intelligence (AI) in the customer relationship management (CRM) market going forward. Automation in marketing and sales refers to the use of technology and software to automate repetitive tasks, streamline workflows, and enhance efficiency in marketing campaigns and sales processes. The growing adoption of automation in marketing and sales is driven by its ability to streamline repetitive tasks like email campaigns and lead scoring, freeing up time for strategic activities. Additionally, automation provides real-time data and analytics, allowing businesses to make informed decisions and quickly adapt strategies. AI in CRM enhances personalized customer interactions by automating routine tasks and providing data-driven insights to optimize campaigns and sales strategies. For instance, in September 2023, according to a survey by the University of Hamburg, a Germany-based public research university, a study of 129 manufacturing and sales leaders revealed that 44% of companies are strategically adopting marketing automation. Additionally, the average level of automation is anticipated to rise by 3.6%. Furthermore, 64% of respondents indicated that the importance of Marketing Automation has increased compared to the previous year. Therefore, the growing adoption of automation in marketing and sales will drive the growth of artificial intelligence (AI) in the customer relationship management (CRM) market.

Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Major Players

Major companies operating in the artificial intelligence (AI) in customer relationship management (CRM) market are Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, Salesforce Inc., Adobe Inc., Genesys Telecommunications Laboratories Inc., HubSpot Inc., Zendesk Inc., Zoho Corporation Pvt. Ltd., Pegasystems Inc., Freshworks Inc., C3.ai Inc., SugarCRM Inc., Intercom Inc., Pipedrive Inc., Copper Inc., Insightly Inc., Conversica Inc., Streak Inc., Kreato CRM, Spiro Technologies Inc., Nimble Inc., Vtiger Systems, Salesflare Inc

Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Trend: Transforming Customer Interactions With Generative AI CRM Technology

Major companies operating in the artificial intelligence (AI) in the customer relationship management (CRM) market are focusing on advancements in customer experience, such as generative AI technology, to enhance personalized interactions and automate content creation. Generative AI technology uses advanced AI algorithms to create personalized customer interactions, automate content generation, and enhance customer relationship management through data-driven insights. For instance, in March 2023, Salesforce Inc., a US-based cloud-based software company, launched Einstein GPT, the pioneering generative AI CRM technology that delivers AI-generated content across sales, service, marketing, commerce, and IT at scale. By integrating Salesforce’s proprietary AI models with generative AI from an ecosystem of partners and real-time data from the Salesforce Data Cloud, Einstein GPT transforms customer experiences. It enables seamless connectivity to OpenAI’s advanced models or external ones, allowing users to generate dynamic content and adapt to evolving customer needs in real time.

Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Merger And Acquisition: Cordance Acquires Spiro.ai To Enhance AI-Driven CRM Solutions

In May 2024, Cordance Corporation, a US-based technology and software solutions company, acquired Spiro.ai for an undisclosed amount. This acquisition aims to strengthen Cordance's portfolio by incorporating Spiro.ai's AI-driven CRM technology, which streamlines sales processes and boosts sales team efficiency, thereby enhancing Cordance's ability to provide cutting-edge solutions in sales and customer relationship management. Spiro.ai is a US-based AI-powered CRM company.

Regional Insights For The Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

North America was the largest region in the artificial intelligence (AI) in customer relationship management (CRM) market in 2023. The regions covered in the artificial intelligence (AI) in customer relationship management (CRM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the artificial intelligence (AI) in customer relationship management (CRM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The artificial intelligence (AI) in customer relationship management (CRM) market consists of revenues earned by entities by providing services such as implementation services, customization services, and ongoing support services. The market value includes the value of related goods sold by the service provider or included within the service offering. The artificial intelligence (AI) in the customer relationship management (CRM) market also includes sales of AI-powered software solutions and platforms, automated sales processes, and personalized marketing tools. Values in this market are ‘factory gate’ values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The artificial intelligence (AI) in customer relationship management (CRM) market research report is one of a series of new reports from the business research company that provides artificial intelligence (AI) in customer relationship management (CRM) market statistics, including artificial intelligence (AI) in customer relationship management (CRM) industry global market size, regional shares, competitors with an artificial intelligence (AI) in customer relationship management (CRM) market share, detailed artificial intelligence (AI) in customer relationship management (CRM) market segments, market trends and opportunities, and any further data you may need to thrive in the artificial intelligence (AI) in customer relationship management (CRM) industry. This artificial intelligence (AI) in customer relationship management (CRM) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Report Forecast Analysis

Report Attribute	Details
Market Size Value In 2024	$ 16.38 Billion
Revenue Forecast In 2033	$ 28.28 Billion
Growth Rate	CAGR of 14.60% from 2024 to 2033
Base Year For Estimation	2023
Actual Estimates/Historical Data	2018-2023
Forecast Period	2024 - 2028 - 2033
Market Representation	Revenue in USD Billion and CAGR from 2024 to 2033
Segments Covered	1) By Type: Machine Learning, Natural Language Processing, Image and Speech Recognition, Predictive Analytics, Chatbots And Virtual Assistants 2) By Component: Software, Services 3) By Application: Sales Automation, Customer Service And Support, Marketing Personalization, Customer Data Analysis, Lead Scoring And Qualification\ 4) By End-Use Industry: Banking, Financial Services And Insurance (BFSI), Retail And E-commerce, Information Technology (IT) And Telecommunications, Healthcare, Manufacturing, Other End-Use Industries
Regional Scope	Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
Country Scope	The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain. Additional countries that can be covered in the report are Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled	Microsoft Corporation, International Business Machines Corporation, Oracle Corporation, SAP SE, Salesforce Inc., Adobe Inc., Genesys Telecommunications Laboratories Inc., HubSpot Inc., Zendesk Inc., Zoho Corporation Pvt. Ltd., Pegasystems Inc., Freshworks Inc., C3.ai Inc., SugarCRM Inc., Intercom Inc., Pipedrive Inc., Copper Inc., Insightly Inc., Conversica Inc., Streak Inc., Kreato CRM, Spiro Technologies Inc., Nimble Inc., Vtiger Systems, Salesflare Inc
Customization Scope	Request for Sample
Pricing And Purchase Options	Explore Purchase Options

1. Executive Summary

2. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Characteristics

3. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Trends And Strategies

4. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market

4.2. Ukraine-Russia War Impact On The Market

4.3. COVID-19 Impact On The Market

5. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Size and Growth

5.1. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Drivers and Restraints

5.1.1. Drivers Of The Market

5.1.2. Restraints Of The Market

5.2. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)

5.3. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Segmentation

6.1. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Machine Learning

Natural Language Processing

Image and Speech Recognition

Predictive Analytics

Chatbots And Virtual Assistants

6.2. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Software

Services

6.3. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Sales Automation

Customer Service And Support

Marketing Personalization

Customer Data Analysis

Lead Scoring And Qualification

6.4. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Banking, Financial Services And Insurance (BFSI)

Retail And E-commerce

Information Technology (IT) And Telecommunications

Healthcare

Manufacturing

Other End-Use Industries

7. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Regional And Country Analysis

7.1. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

7.2. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

8.1. Asia-Pacific Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

8.2. Asia-Pacific Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.3. Asia-Pacific Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.4. Asia-Pacific Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

9.1. China Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

9.2. China Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.3. China Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.4. China Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

10.1. India Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.2. India Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.3. India Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

11.1. Japan Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

11.2. Japan Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.3. Japan Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.4. Japan Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

12.1. Australia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.2. Australia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.3. Australia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

13.1. Indonesia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.2. Indonesia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.3. Indonesia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

14.1. South Korea Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

14.2. South Korea Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.3. South Korea Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.4. South Korea Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

15.1. Western Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

15.2. Western Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.3. Western Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.4. Western Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

16.1. UK Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.2. UK Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.3. UK Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

17.1. Germany Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.2. Germany Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.3. Germany Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

18.1. France Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.2. France Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.3. France Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

19.1. Italy Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.2. Italy Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.3. Italy Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

20.1. Spain Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.2. Spain Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.3. Spain Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

21.1. Eastern Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

21.2. Eastern Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.3. Eastern Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.4. Eastern Europe Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

22.1. Russia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.2. Russia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.3. Russia Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

23.1. North America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

23.2. North America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.3. North America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.4. North America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

24.1. USA Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

24.2. USA Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.3. USA Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.4. USA Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

25.1. Canada Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

25.2. Canada Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.3. Canada Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.4. Canada Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

26.1. South America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

26.2. South America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.3. South America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.4. South America Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

27.1. Brazil Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.2. Brazil Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.3. Brazil Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

28.1. Middle East Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

28.2. Middle East Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.3. Middle East Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.4. Middle East Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

29.1. Africa Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Overview

29.2. Africa Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.3. Africa Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.4. Africa Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Competitive Landscape And Company Profiles

30.1. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Competitive Landscape

30.2. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Company Profiles

30.2.1. Microsoft Corporation

30.2.1.1. Overview

30.2.1.2. Products and Services

30.2.1.3. Strategy

30.2.1.4. Financial Performance

30.2.2. International Business Machines Corporation

30.2.2.1. Overview

30.2.2.2. Products and Services

30.2.2.3. Strategy

30.2.2.4. Financial Performance

30.2.3. Oracle Corporation

30.2.3.1. Overview

30.2.3.2. Products and Services

30.2.3.3. Strategy

30.2.3.4. Financial Performance

30.2.4. SAP SE

30.2.4.1. Overview

30.2.4.2. Products and Services

30.2.4.3. Strategy

30.2.4.4. Financial Performance

30.2.5. Salesforce Inc.

30.2.5.1. Overview

30.2.5.2. Products and Services

30.2.5.3. Strategy

30.2.5.4. Financial Performance

31. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Other Major And Innovative Companies

31.1. Adobe Inc.

31.2. Genesys Telecommunications Laboratories Inc.

31.3. HubSpot Inc.

31.4. Zendesk Inc.

31.5. Zoho Corporation Pvt. Ltd.

31.6. Pegasystems Inc.

31.7. Freshworks Inc.

31.8. C3.ai Inc.

31.9. SugarCRM Inc.

31.10. Intercom Inc.

31.11. Pipedrive Inc.

31.12. Copper Inc.

31.13. Insightly Inc.

31.14. Conversica Inc.

31.15. Streak Inc.

32. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Competitive Benchmarking

33. Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market

35. Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market Future Outlook and Potential Analysis

35.1 Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market In 2028 - Countries Offering Most New Opportunities

35.2 Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market In 2028 - Segments Offering Most New Opportunities

35.3 Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market In 2028 - Growth Strategies

35.3.1 Market Trend Based Strategies

35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations

36.2. Currencies

36.3. Historic And Forecast Inflation Rates

36.4. Research Inquiries

36.5. The Business Research Company

36.6. Copyright And Disclaimer

List Of Tables

Figure 1:

Figure 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
Figure 3: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 4: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 5: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 6: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 7: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 8: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 9: Asia-Pacific, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 10: Asia-Pacific, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 11: Asia-Pacific, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 12: China, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 13: China, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 14: China, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 15: India, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 16: India, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 17: India, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 18: Japan, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 19: Japan, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 20: Japan, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 21: Australia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 22: Australia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 23: Australia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 24: Indonesia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 25: Indonesia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 26: Indonesia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 27: South Korea, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 28: South Korea, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 29: South Korea, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 30: Western Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 31: Western Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 32: Western Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 33: UK, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 34: UK, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 35: UK, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 36: Germany, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 37: Germany, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 38: Germany, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 39: France, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 40: France, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 41: France, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 42: Italy, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 43: Italy, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 44: Italy, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 45: Spain, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 46: Spain, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 47: Spain, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 48: Eastern Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 49: Eastern Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 50: Eastern Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 51: Russia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 52: Russia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 53: Russia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 54: North America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 55: North America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 56: North America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 57: USA, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 58: USA, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 59: USA, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 60: Canada, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 61: Canada, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 62: Canada, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 63: South America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 64: South America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 65: South America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 66: Brazil, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 67: Brazil, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 68: Brazil, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 69: Middle East, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 70: Middle East, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 71: Middle East, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 72: Africa, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 73: Africa, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 74: Africa, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Figure 75: Microsoft Corporation Financial Performance
Figure 76: International Business Machines Corporation Financial Performance
Figure 77: Oracle Corporation Financial Performance
Figure 78: SAP SE Financial Performance
Figure 79: Salesforce Inc. Financial Performance

List Of Figures

Table 1:

Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
Table 3: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 4: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 5: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 6: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 7: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 8: Global Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 9: Asia-Pacific, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 10: Asia-Pacific, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 11: Asia-Pacific, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 12: China, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 13: China, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 14: China, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 15: India, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 16: India, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 17: India, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 18: Japan, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 19: Japan, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 20: Japan, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 21: Australia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 22: Australia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 23: Australia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 24: Indonesia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 25: Indonesia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 26: Indonesia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 27: South Korea, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 28: South Korea, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 29: South Korea, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 30: Western Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 31: Western Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 32: Western Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 33: UK, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 34: UK, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 35: UK, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 36: Germany, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 37: Germany, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 38: Germany, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 39: France, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 40: France, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 41: France, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 42: Italy, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 43: Italy, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 44: Italy, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 45: Spain, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 46: Spain, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 47: Spain, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 48: Eastern Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 49: Eastern Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 50: Eastern Europe, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 51: Russia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 52: Russia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 53: Russia, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 54: North America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 55: North America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 56: North America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 57: USA, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 58: USA, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 59: USA, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 60: Canada, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 61: Canada, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 62: Canada, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 63: South America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 64: South America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 65: South America, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 66: Brazil, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 67: Brazil, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 68: Brazil, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 69: Middle East, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 70: Middle East, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 71: Middle East, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 72: Africa, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 73: Africa, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 74: Africa, Artificial Intelligence (AI) In Customer Relationship Management (CRM) Market, Segmentation By End-Use Industry, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 75: Microsoft Corporation Financial Performance
Table 76: International Business Machines Corporation Financial Performance
Table 77: Oracle Corporation Financial Performance
Table 78: SAP SE Financial Performance
Table 79: Salesforce Inc. Financial Performance

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Frequently Asked Questions

What is the definition of the artificial intelligence (AI) in customer relationship management (crm) market?

How will the artificial intelligence (AI) in customer relationship management (crm) market drivers and restraints affect the artificial intelligence (AI) in customer relationship management (crm) market dynamics? What forces will shape the artificial inte

The artificial intelligence (AI) in customer relationship management (crm) market major growth driver - Impact Of Marketing And Sales Automation On AI CRM Market Growth. For further insights on the artificial intelligence (AI) in customer relationship man request a sample here

What is the forecast market size or the forecast market value of the artificial intelligence (AI) in customer relationship management (crm) market?

The artificial intelligence (AI) in customer relationship management (CRM) market size has grown exponentially in recent years. It will grow from $5.94 billion in 2023 to $8.09 billion in 2024 at a compound annual growth rate (CAGR) of 36.2%. The growth in the historic period can be attributed to increased customer expectations, cost efficiency, data explosion, competitive pressure, and increased data availability. The artificial intelligence (AI) in customer relationship management (CRM) market size is expected to see exponential growth in the next few years. It will grow to $27.93 billion in 2028 at a compound annual growth rate (CAGR) of 36.3%. The growth in the forecast period can be attributed to the growth of cloud-based solutions, rising demand for omnichannel engagement, increased investment in AI research and development, expansion of data sources, and rising focus on customer experience. Major trends in the forecast period include AI-powered chatbots, enhanced personalization, advanced predictive analytics, AI-driven sales automation, enhanced data privacy, and security measures. For further insights on the artificial intelligence (AI) in customer relationship management (crm) market, request a sample here

How is the artificial intelligence (AI) in customer relationship management (crm) market segmented?

The artificial intelligence (AI) in customer relationship management (crm) market is segmented
1) By Type: Machine Learning, Natural Language Processing, Image and Speech Recognition, Predictive Analytics, Chatbots And Virtual Assistants
2) By Component: Software, Services
3) By Application: Sales Automation, Customer Service And Support, Marketing Personalization, Customer Data Analysis, Lead Scoring And Qualification
4) By End-Use Industry: Banking, Financial Services And Insurance (BFSI), Retail And E-commerce, Information Technology (IT) And Telecommunications, Healthcare, Manufacturing, Other End-Use Industries For further insights on the artificial intelligence (AI) in customer relationship management (crm) market, request a sample here

Which region has the largest share of the artificial intelligence (AI) in customer relationship management (crm) market? What are the other regions covered in the report?

North America was the largest region in the artificial intelligence (AI) in customer relationship management (CRM) market in 2023. The regions covered in the artificial intelligence (AI) in customer relationship management (CRM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. For further insights on the artificial intelligence (AI) in customer relationship management (crm) market, request a sample here.

Who are the major players in the artificial intelligence (AI) in customer relationship management (crm) market?

What are the key trends in the artificial intelligence (AI) in customer relationship management (crm) market?

Major trend in the artificial intelligence (AI) in customer relationship management (crm) market - Transforming Customer Interactions With Generative AI CRM Technology. For further insights on the artificial intelligence (AI) in customer relationship mana request a sample here.

What are the major opportunities in the artificial intelligence (AI) in customer relationship management (crm) market? What are the strategies for the artificial intelligence (AI) in customer relationship management (crm) market?

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How does the artificial intelligence (AI) in customer relationship management (crm) market relate to the overall economy and other similar markets?

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What are the latest mergers and acquisitions in the artificial intelligence (AI) in customer relationship management (crm) industry?

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What are the key dynamics influencing the artificial intelligence (AI) in customer relationship management (crm) market growth? SWOT analysis of the artificial intelligence (AI) in customer relationship management (crm) market.

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