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Global Helpdesk Automation Market Report 2024

Helpdesk Automation Global Market Report 2024 – By Type (Web Help Desk, On-Premise Help Desk, Enterprise Help Desk, Open Source Help Desk), By Solution (Ticket Sortation, Ticket Scheduling, Alert Management), By Organization Size (Large Enterprises, Small And Medium Enterprises), By Vertical (Information Technology and Telecom, Banking Financial Services And Insurance (BFSI), Government, Education, Healthcare, Manufacturing, Automotive, Retail, Other Verticals) – Market Size, Trends, And Global Forecast 2024-2033

Helpdesk Automation Global Market Report 2024

Starting Price : $4000.00 | Pages : 175 | Published : May 2024 | Delivery Time: 2-3 business days | Format : pdf

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Helpdesk Automation Global Market Report 2024

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Description Table Of Contents Tables & Figures Market Insights Related Reports

Helpdesk Automation Market Definition

Helpdesk automation refers to the process of implementing software solutions and technologies to automate repetitive tasks, streamline support ticket management, and enhance the efficiency of customer service operations within a helpdesk or support center. It aims to improve response times, reduce manual workload, and enhance overall customer satisfaction.

The main types of helpdesk automation are web helpdesks, on-premise helpdesks, enterprise helpdesks, and open-source helpdesks. Web help desk is web-based ticketing and information technology (IT) asset management software designed to streamline IT operations and simplify help desk management. It offers different solutions include ticket sortation, ticket scheduling, and alert management for large enterprises, and small and medium enterprises of information technology and telecom, banking, financial services, and insurance (BFSI), government, education, healthcare, manufacturing, automotive, retail, and other verticals.

Helpdesk Automation Market Segmentation

The helpdesk automation market covered in this report is segmented –

1) By Type: Web Help Desk, On-Premise Help Desk, Enterprise Help Desk, Open Source Help Desk

2) By Solution: Ticket Sortation, Ticket Scheduling, Alert Management

3) By Organization Size: Large Enterprises, Small And Medium Enterprises

4) By Vertical: Information Technology and Telecom, Banking Financial Services And Insurance (BFSI), Government, Education, Healthcare, Manufacturing, Automotive, Retail, Other Verticals

Global Helpdesk Automation Market Size 2023 to 2028: Graph

Helpdesk Automation Market Size 2024 And Growth Rate

The helpdesk automation market size has grown exponentially in recent years. It will grow from $4.65 billion in 2023 to $6.14 billion in 2024 at a compound annual growth rate (CAGR) of 31.9%. The growth in the historic period can be attributed to increasing demand for efficient customer support services, growing adoption of cloud-based technologies, rising use of automation technologies like chatbots and virtual assistants, demand for improved customer data management and analysis, focus on enhancing employee productivity through automation.

Helpdesk Automation Market Growth Forecast

The helpdesk automation market size is expected to see exponential growth in the next few years. It will grow to $18.85 billion in 2028 at a compound annual growth rate (CAGR) of 32.4%. The growth in the forecast period can be attributed to growth in demand for industrial automation in manufacturing sectors, rise in digital process automation across various industries, adoption of modern technologies becoming standard practice in businesses, focus on improving ticket management and reducing human error, need for quicker resolution times accessibility. Major trends in the forecast period include growing adoption of AI and machine learning technologies for personalized customer support, Increased focus on enhancing customer data management and analysis, rising demand for efficient and effective customer support services.

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Helpdesk Automation Market Driver: Impact Of Increasing Workflow Automation On Helpdesk Automation Market

The increasing workflow automation is expected to propel the growth of the helpdesk automation market going forward. Workflow automation refers to the use of technology to automate manual, repetitive tasks and streamline business processes. The increasing workflow automation is due to the need to improve efficiency, reduce costs, enhance productivity, and ensure compliance. Helpdesk automation helps streamline workflow automation by integrating ticketing systems, automating ticket routing, providing self-service options, utilizing chatbots, and offering data analysis for process optimization. For instance, in January 2022, according to a study conducted by the Department for Digital, Culture, Media & Sport (DCMS) there is a projected substantial rise in AI technology adoption from 15.1% in 2020 to 22.7% in 2025, with an added 267,000 businesses integrating AI into their processes. Additionally, it's anticipated that around 34.8% of businesses will have embraced AI by 2050, totaling approximately 1.3 million companies utilizing this technology. Therefore, increasing workflow automation is driving the growth of the helpdesk automation market.

Global Helpdesk Automation Market Major Players

Major companies operating in the helpdesk automation market are NTRglobal S.L., Broadcom Inc., Salesforce Inc., ServiceNow Inc., Atlassian Pty Ltd., BMC Software Inc., Zendesk Inc., SolarWinds Worldwide LLC, TeamViewer AG, Ivanti Inc., Freshworks Inc., ConnectWise LLC, Kaseya Limited, Sunrise Software Limited, Spiceworks LLC, Resolve Systems LLC, IFS Capital Limited, Kayako Ltd., SunView Software Inc., NetIQ Corporation, Groove Networks LLC, Vision Helpdesk, HappyFox Inc., Tenfold, Deskero Srl

Global Helpdesk Automation Market Trend: Advanced Technologies In The Helpdesk Automation Market

Major companies operating in the helpdesk automation market are developing advanced technologies such as artificial intelligence (AI) to increase their profitability in this market. Artificial intelligence refers to machines simulating human intelligence processes, allowing them to execute tasks such as learning, reasoning, and decision-making. For instance, in August 2023, Kognitos, a US-based software company, launched a generative AI automation platform. The generative AI automation platform allows business users to execute various tasks related to planning, verifying, running, and maintaining business process automation using natural language. The key features include Self Service for All, which enables users to create automation without prior training, and Human Language Interpreter 2.0, which interprets human language business processes as code and integrates with productivity tools, enterprise resource planning (ERP), customer relationship management (CRM), and databases.

Helpdesk Automation Market Merger And Acquisition: Zendesk Acquired Cleverly.ai To Bolster AI Capabilities In The Customer Support Market

In August 2021, Zendesk, a US-based software as a service company acquired Cleverly.ai for an undisclosed amount. Zendesk aims to enhance its AI capabilities and offer advanced analytics and automation solutions for customer support, further strengthening its position in the helpdesk automation market. Cleverly.ai is a Portugal-based AI-based customer service platform that offers agent support, automated processes, and knowledge organization features.

Regional Insights For The Global Helpdesk Automation Market

North America was the largest region in the helpdesk automation market in 2023. The regions covered in the helpdesk automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the helpdesk automation market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The helpdesk automation market consists of revenues earned by entities by providing services such as ticketing systems, self-service portals, chatbots, knowledge base management, workflow automation, analytics, integration, and mobile support. The market value includes the value of related goods sold by the service provider or included within the service offering. The helpdesk automation market also includes sales of computers, servers, networking equipment, telephony systems, mobile devices, printers and scanners. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The helpdesk automation market research report is one of a series of new reports from The Business Research Company that provides helpdesk automation market statistics, including helpdesk automation industry global market size, regional shares, competitors with a helpdesk automation market share, detailed helpdesk automation market segments, market trends and opportunities, and any further data you may need to thrive in the helpdesk automation industry. This helpdesk automation market research report delivers a complete perspective on everything you need, with an in-depth analysis of the current and future scenarios of the industry.

Helpdesk Automation Market Report Forecast and Analysis
Report AttributeDetails
Market Size Value In 2024 $6.14 billion
Revenue Forecast In 2033 $18.85 billion
Growth Rate CAGR of 32.4% from 2024 to 2033
Base Year For Estimation 2023
Actual Estimates/Historical Data 2018-2023
Forecast Period 2024 - 2028 - 2033
Market Representation Revenue in USD Billion and CAGR from 2024 to 2033
Segments Covered 1) By Type: Web Help Desk, On-Premise Help Desk, Enterprise Help Desk, Open Source Help Desk
2) By Solution: Ticket Sortation, Ticket Scheduling, Alert Management
3) By Organization Size: Large Enterprises, Small And Medium Enterprises
4) By Vertical: Information Technology and Telecom, Banking Financial Services And Insurance (BFSI), Government, Education, Healthcare, Manufacturing, Automotive, Retail, Other Verticals
Regional Scope Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Country Scope The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.
Additional countries that can be covered in the report for an additional fee: Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled NTRglobal S.L.; Broadcom Inc.; Salesforce Inc.; ServiceNow Inc.; Atlassian Pty Ltd.; BMC Software Inc.; Zendesk Inc.; SolarWinds Worldwide LLC; TeamViewer AG; Ivanti Inc.; Freshworks Inc.; ConnectWise LLC; Kaseya Limited; Sunrise Software Limited; Spiceworks LLC; Resolve Systems LLC; IFS Capital Limited; Kayako Ltd.; SunView Software Inc.; NetIQ Corporation; Groove Networks LLC; Vision Helpdesk; HappyFox Inc.; Tenfold; Deskero Srl
Customization ScopeRequest for Sample
Pricing And Purchase OptionsExplore Purchase Options

    Table Of Contents

    1. Executive Summary

    2. Helpdesk Automation Market Characteristics

    3. Helpdesk Automation Market Trends And Strategies

    4. Helpdesk Automation Market - Macro Economic Scenario

    4.1. Impact Of High Inflation On The Market

    4.2. Ukraine-Russia War Impact On The Market

    4.3. COVID-19 Impact On The Market

    5. Global Helpdesk Automation Market Size and Growth

    5.1. Global Helpdesk Automation Market Drivers and Restraints

    5.1.1. Drivers Of The Market

    5.1.2. Restraints Of The Market

    5.2. Global Helpdesk Automation Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)

    5.3. Global Helpdesk Automation Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

    6. Helpdesk Automation Market Segmentation

    6.1. Global Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Web Help Desk

    On-Premise Help Desk

    Enterprise Help Desk

    Open Source Help Desk

    6.2. Global Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Ticket Sortation

    Ticket Scheduling

    Alert Management

    6.3. Global Helpdesk Automation Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Large Enterprises

    Small And Medium Enterprises

    6.4. Global Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    Information Technology and Telecom

    Banking Financial Services And Insurance (BFSI)

    Government

    Education

    Healthcare

    Manufacturing

    Automotive

    Retail

    Other Verticals

    7. Helpdesk Automation Market Regional And Country Analysis

    7.1. Global Helpdesk Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    7.2. Global Helpdesk Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8. Asia-Pacific Helpdesk Automation Market

    8.1. Asia-Pacific Helpdesk Automation Market Overview

    Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

    8.2. Asia-Pacific Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8.3. Asia-Pacific Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    8.4. Asia-Pacific Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    9. China Helpdesk Automation Market

    9.1. China Helpdesk Automation Market Overview

    9.2. China Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    9.3. China Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    9.4. China Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

    10. India Helpdesk Automation Market

    10.1. India Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    10.2. India Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    10.3. India Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11. Japan Helpdesk Automation Market

    11.1. Japan Helpdesk Automation Market Overview

    11.2. Japan Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11.3. Japan Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    11.4. Japan Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12. Australia Helpdesk Automation Market

    12.1. Australia Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12.2. Australia Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    12.3. Australia Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13. Indonesia Helpdesk Automation Market

    13.1. Indonesia Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13.2. Indonesia Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    13.3. Indonesia Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14. South Korea Helpdesk Automation Market

    14.1. South Korea Helpdesk Automation Market Overview

    14.2. South Korea Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14.3. South Korea Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    14.4. South Korea Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15. Western Europe Helpdesk Automation Market

    15.1. Western Europe Helpdesk Automation Market Overview

    15.2. Western Europe Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15.3. Western Europe Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    15.4. Western Europe Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16. UK Helpdesk Automation Market

    16.1. UK Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16.2. UK Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    16.3. UK Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17. Germany Helpdesk Automation Market

    17.1. Germany Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17.2. Germany Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    17.3. Germany Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18. France Helpdesk Automation Market

    18.1. France Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18.2. France Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    18.3. France Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19. Italy Helpdesk Automation Market

    19.1. Italy Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19.2. Italy Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    19.3. Italy Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20. Spain Helpdesk Automation Market

    20.1. Spain Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20.2. Spain Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    20.3. Spain Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21. Eastern Europe Helpdesk Automation Market

    21.1. Eastern Europe Helpdesk Automation Market Overview

    21.2. Eastern Europe Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21.3. Eastern Europe Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    21.4. Eastern Europe Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22. Russia Helpdesk Automation Market

    22.1. Russia Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22.2. Russia Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    22.3. Russia Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23. North America Helpdesk Automation Market

    23.1. North America Helpdesk Automation Market Overview

    23.2. North America Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23.3. North America Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    23.4. North America Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24. USA Helpdesk Automation Market

    24.1. USA Helpdesk Automation Market Overview

    24.2. USA Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24.3. USA Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    24.4. USA Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25. Canada Helpdesk Automation Market

    25.1. Canada Helpdesk Automation Market Overview

    25.2. Canada Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25.3. Canada Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    25.4. Canada Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26. South America Helpdesk Automation Market

    26.1. South America Helpdesk Automation Market Overview

    26.2. South America Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26.3. South America Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    26.4. South America Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27. Brazil Helpdesk Automation Market

    27.1. Brazil Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27.2. Brazil Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    27.3. Brazil Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28. Middle East Helpdesk Automation Market

    28.1. Middle East Helpdesk Automation Market Overview

    28.2. Middle East Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28.3. Middle East Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    28.4. Middle East Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29. Africa Helpdesk Automation Market

    29.1. Africa Helpdesk Automation Market Overview

    29.2. Africa Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29.3. Africa Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    29.4. Africa Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

    30. Helpdesk Automation Market Competitive Landscape And Company Profiles

    30.1. Helpdesk Automation Market Competitive Landscape

    30.2. Helpdesk Automation Market Company Profiles

    30.2.1. NTRglobal S.L.

    30.2.1.1. Overview

    30.2.1.2. Products and Services

    30.2.1.3. Strategy

    30.2.1.4. Financial Performance

    30.2.2. Broadcom Inc.

    30.2.2.1. Overview

    30.2.2.2. Products and Services

    30.2.2.3. Strategy

    30.2.2.4. Financial Performance

    30.2.3. Salesforce Inc.

    30.2.3.1. Overview

    30.2.3.2. Products and Services

    30.2.3.3. Strategy

    30.2.3.4. Financial Performance

    30.2.4. ServiceNow Inc.

    30.2.4.1. Overview

    30.2.4.2. Products and Services

    30.2.4.3. Strategy

    30.2.4.4. Financial Performance

    30.2.5. Atlassian Pty Ltd.

    30.2.5.1. Overview

    30.2.5.2. Products and Services

    30.2.5.3. Strategy

    30.2.5.4. Financial Performance

    31. Helpdesk Automation Market Other Major And Innovative Companies

    31.1. BMC Software Inc.

    31.2. Zendesk Inc.

    31.3. SolarWinds Worldwide LLC

    31.4. TeamViewer AG

    31.5. Ivanti Inc.

    31.6. Freshworks Inc.

    31.7. ConnectWise LLC

    31.8. Kaseya Limited

    31.9. Sunrise Software Limited

    31.10. Spiceworks LLC

    31.11. Resolve Systems LLC

    31.12. IFS Capital Limited

    31.13. Kayako Ltd.

    31.14. SunView Software Inc.

    31.15. NetIQ Corporation

    32. Global Helpdesk Automation Market Competitive Benchmarking

    33. Global Helpdesk Automation Market Competitive Dashboard

    34. Key Mergers And Acquisitions In The Helpdesk Automation Market

    35. Helpdesk Automation Market Future Outlook and Potential Analysis

    35.1 Helpdesk Automation Market In 2028 - Countries Offering Most New Opportunities

    35.2 Helpdesk Automation Market In 2028 - Segments Offering Most New Opportunities

    35.3 Helpdesk Automation Market In 2028 - Growth Strategies

    35.3.1 Market Trend Based Strategies

    35.3.2 Competitor Strategies

    36. Appendix

    36.1. Abbreviations

    36.2. Currencies

    36.3. Historic And Forecast Inflation Rates

    36.4. Research Inquiries

    36.5. The Business Research Company

    36.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global Historic Market Growth, 2018-2023, $ Billion
  • Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
  • Table 3: Global Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 4: Global Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 5: Global Helpdesk Automation Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 6: Global Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 7: Global Helpdesk Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 8: Global Helpdesk Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 9: Asia-Pacific, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 10: Asia-Pacific, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 11: Asia-Pacific, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 12: China, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 13: China, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 14: China, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 15: India, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 16: India, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 17: India, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 18: Japan, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 19: Japan, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 20: Japan, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 21: Australia, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 22: Australia, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 23: Australia, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 24: Indonesia, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 25: Indonesia, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 26: Indonesia, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 27: South Korea, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 28: South Korea, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 29: South Korea, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 30: Western Europe, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 31: Western Europe, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 32: Western Europe, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 33: UK, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 34: UK, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 35: UK, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 36: Germany, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 37: Germany, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 38: Germany, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 39: France, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 40: France, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 41: France, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 42: Italy, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 43: Italy, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 44: Italy, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 45: Spain, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 46: Spain, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 47: Spain, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 48: Eastern Europe, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 49: Eastern Europe, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 50: Eastern Europe, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 51: Russia, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 52: Russia, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 53: Russia, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 54: North America, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 55: North America, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 56: North America, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 57: USA, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 58: USA, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 59: USA, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 60: Canada, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 61: Canada, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 62: Canada, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 63: South America, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 64: South America, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 65: South America, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 66: Brazil, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 67: Brazil, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 68: Brazil, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 69: Middle East, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 70: Middle East, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 71: Middle East, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 72: Africa, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 73: Africa, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 74: Africa, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Table 75: NTRglobal S.L. Financial Performance
  • Table 76: Broadcom Inc. Financial Performance
  • Table 77: Salesforce Inc. Financial Performance
  • Table 78: ServiceNow Inc. Financial Performance
  • Table 79: Atlassian Pty Ltd. Financial Performance

List Of Figures

    Figure 1: Global Historic Market Growth, 2018-2023, $ Billion
  • Figure 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
  • Figure 3: Global Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 4: Global Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 5: Global Helpdesk Automation Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 6: Global Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 7: Global Helpdesk Automation Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 8: Global Helpdesk Automation Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 9: Asia-Pacific, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 10: Asia-Pacific, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 11: Asia-Pacific, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 12: China, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 13: China, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 14: China, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 15: India, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 16: India, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 17: India, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 18: Japan, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 19: Japan, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 20: Japan, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 21: Australia, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 22: Australia, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 23: Australia, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 24: Indonesia, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 25: Indonesia, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 26: Indonesia, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 27: South Korea, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 28: South Korea, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 29: South Korea, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 30: Western Europe, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 31: Western Europe, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 32: Western Europe, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 33: UK, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 34: UK, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 35: UK, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 36: Germany, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 37: Germany, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 38: Germany, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 39: France, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 40: France, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 41: France, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 42: Italy, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 43: Italy, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 44: Italy, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 45: Spain, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 46: Spain, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 47: Spain, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 48: Eastern Europe, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 49: Eastern Europe, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 50: Eastern Europe, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 51: Russia, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 52: Russia, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 53: Russia, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 54: North America, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 55: North America, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 56: North America, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 57: USA, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 58: USA, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 59: USA, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 60: Canada, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 61: Canada, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 62: Canada, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 63: South America, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 64: South America, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 65: South America, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 66: Brazil, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 67: Brazil, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 68: Brazil, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 69: Middle East, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 70: Middle East, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 71: Middle East, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 72: Africa, Helpdesk Automation Market, Segmentation By Type, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 73: Africa, Helpdesk Automation Market, Segmentation By Solution, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 74: Africa, Helpdesk Automation Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
  • Figure 75: NTRglobal S.L. Financial Performance
  • Figure 76: Broadcom Inc. Financial Performance
  • Figure 77: Salesforce Inc. Financial Performance
  • Figure 78: ServiceNow Inc. Financial Performance
  • Figure 79: Atlassian Pty Ltd. Financial Performance

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Frequently Asked Questions

What is the definition of the helpdesk automation market?

Helpdesk automation refers to the process of implementing software solutions and technologies to automate repetitive tasks, streamline support ticket management, and enhance the efficiency of customer service operations within a helpdesk or support center. It aims to improve response times, reduce manual workload, and enhance overall customer satisfaction. For further insights on the helpdesk automation market, request a sample here

How will the helpdesk automation market drivers and restraints affect the helpdesk automation market dynamics? What forces will shape the helpdesk automation industry going forward?

The helpdesk automation market major growth driver - Impact Of Increasing Workflow Automation On Helpdesk Automation Market. For further insights on the helpdesk automation market, request a sample here

What is the forecast market size or the forecast market value of the helpdesk automation market?

The helpdesk automation market size has grown exponentially in recent years. It will grow from $4.65 billion in 2023 to $6.14 billion in 2024 at a compound annual growth rate (CAGR) of 31.9%. The growth in the historic period can be attributed to increasing demand for efficient customer support services, growing adoption of cloud-based technologies, rising use of automation technologies like chatbots and virtual assistants, demand for improved customer data management and analysis, focus on enhancing employee productivity through automation. The helpdesk automation market size is expected to see exponential growth in the next few years. It will grow to $18.85 billion in 2028 at a compound annual growth rate (CAGR) of 32.4%. The growth in the forecast period can be attributed to growth in demand for industrial automation in manufacturing sectors, rise in digital process automation across various industries, adoption of modern technologies becoming standard practice in businesses, focus on improving ticket management and reducing human error, need for quicker resolution times accessibility. Major trends in the forecast period include growing adoption of AI and machine learning technologies for personalized customer support, Increased focus on enhancing customer data management and analysis, rising demand for efficient and effective customer support services. For further insights on the helpdesk automation market, request a sample here

How is the helpdesk automation market segmented?

The helpdesk automation market is segmented
1) By Type: Web Help Desk, On-Premise Help Desk, Enterprise Help Desk, Open Source Help Desk
2) By Solution: Ticket Sortation, Ticket Scheduling, Alert Management
3) By Organization Size: Large Enterprises, Small And Medium Enterprises
4) By Vertical: Information Technology and Telecom, Banking Financial Services And Insurance (BFSI), Government, Education, Healthcare, Manufacturing, Automotive, Retail, Other VerticalsFor further insights on the helpdesk automation market, request a sample here

Which region has the largest share of the helpdesk automation market? What are the other regions covered in the report?

North America was the largest region in the helpdesk automation market in 2023. The regions covered in the helpdesk automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. For further insights on the helpdesk automation market, request a sample here.

Who are the major players in the helpdesk automation market?

Major companies operating in the helpdesk automation market are NTRglobal S.L., Broadcom Inc., Salesforce Inc., ServiceNow Inc., Atlassian Pty Ltd., BMC Software Inc., Zendesk Inc., SolarWinds Worldwide LLC, TeamViewer AG, Ivanti Inc., Freshworks Inc., ConnectWise LLC, Kaseya Limited, Sunrise Software Limited, Spiceworks LLC, Resolve Systems LLC, IFS Capital Limited, Kayako Ltd., SunView Software Inc., NetIQ Corporation, Groove Networks LLC, Vision Helpdesk, HappyFox Inc., Tenfold, Deskero Srl For further insights on the helpdesk automation market, request a sample here.

What are the key trends in the helpdesk automation market?

Major trend in the helpdesk automation market - Advanced Technologies In The Helpdesk Automation Market. For further insights on the helpdesk automation market, request a sample here.

What are the major opportunities in the helpdesk automation market? What are the strategies for the helpdesk automation market?

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How does the helpdesk automation market relate to the overall economy and other similar markets?

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What are the latest mergers and acquisitions in the helpdesk automation industry?

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What are the key dynamics influencing the helpdesk automation market growth? SWOT analysis of the helpdesk automation market.

For detailed insights on the key dynamics influencing the helpdesk automation market growth and SWOT analysis of the helpdesk automation industry, request a sample here.