IT Service Management (ITSM) Global Market Report 2024

Global IT Service Management ITSM Market Report 2024

IT Service Management (ITSM) Global Market Report 2024 – By Component (Solution, Services), By Technology ( Performance Management, Configuration Management, Network Management, Database Management System, Other Technologies), By Deployment (Cloud, On-Premise), By Enterprise Size (Small And Medium Enterprises, Large Enterprises), By End-User (Banking, Financial Services, And Insurance (BFSI), Manufacturing, Government And Education, Information Technology And Telecommunication, Retail, Travel And Hospitality, Healthcare, Other End-Users) – Market Size, Trends, And Global Forecast 2024-2033

Name: IT Service Management (ITSM) Global Market Report 2024
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IT Service Management (ITSM) Global Market Report 2024

Starting Price : $4000.00 $3200.00 | Pages : 175 | Published : October 2024 | Delivery Time: 2-3 business days | Format : pdf

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IT Service Management (ITSM) Global Market Report 2024

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IT Service Management (ITSM) Market Definition

IT service management (ITSM) refers to the set of practices, policies, and processes implemented by organizations. These provide a structured approach for organizations to design, deliver, manage, and improve IT services offered to internal and external customers.

The main component types of IT service management (ITSM) are solution and services. A solution, in a general context, refers to a means or method of solving a problem or dealing with a difficult situation. The various technologies include performance management, configuration management, network management, database management systems, and others that are deployed through the cloud, and on-premise. These are used in various enterprise sizes such as small and medium enterprises, large enterprises, and also by various end-users such as banking, financial services, and insurance (BFSI), manufacturing, government and education, information technology and telecommunication, retail, travel and hospitality, healthcare, and others

IT Service Management (ITSM) Market Segmentation

The IT service management (ITSM) market covered in this report is segmented –

1) By Component: Solution, Services

2) By Technology: Performance Management, Configuration Management, Network Management, Database Management System, Other Technologies

3) By Deployment : Cloud, On-Premise

4) By Enterprise Size: Small And Medium Enterprises, Large Enterprises

5) By End-User: Banking, Financial Services, And Insurance (BFSI), Manufacturing, Government And Education, Information Technology And Telecommunication, Retail, Travel And Hospitality, Healthcare, Other End-Users

Global IT Service Management ITSM Market Size 2023 to 2028: Graph

IT Service Management (ITSM) Market Size 2024 And Growth Rate

The IT service management (ITSM) market size has grown rapidly in recent years. It will grow from $10.77 billion in 2023 to $12.43 billion in 2024 at a compound annual growth rate (CAGR) of 15.5%. The growth in the historic period can be attributed to increased overall service quality, increased operational effectiveness, increased complexity of it infrastructure, rise in priority for compliance and security in IT operations, increased expenditure to support cloud ITSM solutions.

IT Service Management (ITSM) Market Growth Forecast

The IT service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $22.32 billion in 2028 at a compound annual growth rate (CAGR) of 15.8%. The growth in the forecast period can be attributed to rising adoption of updated IT infrastructure across the end-user industries, increasing digital business transformation, increasing demand for unified platform, increasing demand for improved IT service delivery, growing reliance of modern enterprises on IT. Major trends in the forecast period include integration of AI and automation technology, adoption of digital business strategies by enterprises, technology adoption, transition from on-premises to cloud-based solutions and services, adoption of ITSM software.

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IT Service Management (ITSM) Market Driver: The Role Of Increased Cloud Adoption In Driving IT Service Management Market Growth

The increased adoption of cloud-based platforms is expected to propel the growth of the IT service management market going forward. Cloud-based platforms, often referred to as cloud platforms or cloud computing platforms, are online environments that provide a range of computing services over the internet. The adoption of cloud-based platforms is due to digital transformation, cost-effectiveness, security and compliance, integration and interoperability, and disaster recovery. ITSM principles and practices are crucial in effectively managing cloud-based platforms by aligning IT services with business needs, ensuring service quality and availability, promoting continual improvement, and addressing security and compliance requirements. For instance, in December 2023, according to the European Union, a Netherlands-based international organization, the percentage of European Union businesses that bought cloud computing services increased by 4.2 percentage points in 2023 compared to 2021. Therefore, the increased adoption of cloud-based platforms is driving the growth of the IT service management market.

Global IT Service Management (ITSM) Market Major Players

Major companies operating in the IT service management (ITSM) market are Microsoft Corporation, IBM Corporation, Broadcom Inc., Hewlett Packard Enterprise Co., ServiceNow Inc., Open Text Corporation, Atlassian Corporation Plc, Micro Focus International Plc, BMC Software Inc., Epicor Software Corporation, ManageEngine, SolarWinds Worldwide LLC, Ivanti Inc., Freshworks Inc., ASG Technologies Group Inc., TOPdesk Nederland B.V., EasyVista Inc., Matrix42 AG, Spiceworks Ziff Davis Inc, Axios Systems Plc, SysAid Technologies Ltd, SunView Software Inc., InvGate Inc., Cherwell Software LLC, CA Technologies Inc.

Global IT Service Management (ITSM) Market Trend: Advancing IT Service Management Harnessing Smart Technology And AI For Enhanced Efficiency And User Experience

Major companies operating in the IT service management (ITSM) market are focused on developing advanced solutions, such as AI-based IT service management, to improve efficiency and enhance the overall user experience. AI-based IT service management transforms traditional practices, enabling organizations to deliver faster, more proactive, and personalized IT services while driving operational excellence and cost savings. For instance, in August 2023, Spark, a US-based high-tech solution, launched ServiceFlex, a new IT service management solution. It leverages smart technology, automation, and artificial intelligence to help corporations, enterprises, and government organizations achieve their business goals. This solution streamlines IT operations through intelligent automation to prevent business disruption, such as automating digital certificate renewals.

IT Service Management (ITSM) Market Merger And Acquisition: ServiceNow's Acquisition Of G2K Revolutionizing IoT Integration For Actionable Business Insights

In May 2023, ServiceNow, a US-based software company, acquired G2K for an undisclosed amount. The acquisition will allow ServiceNow to integrate G2K's smart IoT technology into its Now Platform, enabling businesses to connect real-time data across physical spaces such as storefronts and translate it into actionable insights using AI. G2K is a Germany-based company that offers IT service management.

Regional Insights For The Global IT Service Management (ITSM) Market

North America was the largest region in the it service management (ITSM) market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the IT service management (ITSM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the IT service management (ITSM) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain.

The IT service management (ITSM) market consists of revenues earned by entities by providing services such as consulting and implementation services, managed services, and outsourcing offerings. The market value includes the value of related goods sold by the service provider or included within the service offering. The IT service management (ITSM) also includes sales of asset management tools, configuration management tools, and service desk tools. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The IT service management market research report is one of a series of new reports from The Business Research Company that provides IT service management market statistics, including IT service management industry global market size, regional shares, competitors with an IT service management market share, detailed IT service management market segments, market trends and opportunities, and any further data you may need to thrive in the IT service management industry. This IT service management research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

IT Service Management (ITSM) Market Report Forecast and Analysis

Report Attribute	Details
Market Size Value In 2024	$12.43 billion
Revenue Forecast In 2033	$22.32 billion
Growth Rate	CAGR of 15.8% from 2024 to 2033
Base Year For Estimation	2023
Actual Estimates/Historical Data	2018-2023
Forecast Period	2024 - 2028 - 2033
Market Representation	Revenue in USD Billion and CAGR from 2024 to 2033
Segments Covered	1) By Component: Solution, Services 2) By Technology: Performance Management, Configuration Management, Network Management, Database Management System, Other Technologies 3) By Deployment: Cloud, On-Premise 4) By Enterprise Size: Small And Medium Enterprises, Large Enterprises 5) By End-User: Banking, Financial Services, And Insurance (BFSI), Manufacturing, Government And Education, Information Technology And Telecommunication, Retail, Travel And Hospitality, Healthcare, Other End-Users
Regional Scope	Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Country Scope	The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain. Additional countries that can be covered in the report for an additional fee: Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled	Microsoft Corporation, IBM Corporation, Broadcom Inc., Hewlett Packard Enterprise Co., ServiceNow Inc., Open Text Corporation, Atlassian Corporation Plc, Micro Focus International Plc, BMC Software Inc., Epicor Software Corporation, ManageEngine, SolarWinds Worldwide LLC, Ivanti Inc., Freshworks Inc., ASG Technologies Group Inc., TOPdesk Nederland B.V., EasyVista Inc., Matrix42 AG, Spiceworks Ziff Davis Inc, Axios Systems Plc, SysAid Technologies Ltd, SunView Software Inc., InvGate Inc., Cherwell Software LLC, CA Technologies Inc.
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1. Executive Summary

2. IT Service Management (ITSM) Market Characteristics

3. IT Service Management (ITSM) Market Trends And Strategies

4. IT Service Management (ITSM) Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market

4.2. Ukraine-Russia War Impact On The Market

4.3. COVID-19 Impact On The Market

5. Global IT Service Management (ITSM) Market Size and Growth

5.1. Global IT Service Management (ITSM) Market Drivers and Restraints

5.1.1. Drivers Of The Market

5.1.2. Restraints Of The Market

5.2. Global IT Service Management (ITSM) Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)

5.3. Global IT Service Management (ITSM) Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. IT Service Management (ITSM) Market Segmentation

6.1. Global IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Solution

Services

6.2. Global IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Performance Management

Configuration Management

Network Management

Database Management System

Other Technologies

6.3. Global IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Cloud

On-Premise

6.4. Global IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Small And Medium Enterprises

Large Enterprises

6.5. Global IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Banking, Financial Services, And Insurance (BFSI)

Manufacturing

Government And Education

Information Technology And Telecommunication

Retail

Travel And Hospitality

Healthcare

Other End-Users

7. IT Service Management (ITSM) Market Regional And Country Analysis

7.1. Global IT Service Management (ITSM) Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

7.2. Global IT Service Management (ITSM) Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific IT Service Management (ITSM) Market

8.1. Asia-Pacific IT Service Management (ITSM) Market Overview

Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

8.2. Asia-Pacific IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.3. Asia-Pacific IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.4. Asia-Pacific IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China IT Service Management (ITSM) Market

9.1. China IT Service Management (ITSM) Market Overview

9.2. China IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.3. China IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.4. China IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India IT Service Management (ITSM) Market

10.1. India IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.2. India IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.3. India IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan IT Service Management (ITSM) Market

11.1. Japan IT Service Management (ITSM) Market Overview

11.2. Japan IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.3. Japan IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.4. Japan IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia IT Service Management (ITSM) Market

12.1. Australia IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.2. Australia IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.3. Australia IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia IT Service Management (ITSM) Market

13.1. Indonesia IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.2. Indonesia IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.3. Indonesia IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea IT Service Management (ITSM) Market

14.1. South Korea IT Service Management (ITSM) Market Overview

14.2. South Korea IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.3. South Korea IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.4. South Korea IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe IT Service Management (ITSM) Market

15.1. Western Europe IT Service Management (ITSM) Market Overview

15.2. Western Europe IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.3. Western Europe IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.4. Western Europe IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK IT Service Management (ITSM) Market

16.1. UK IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.2. UK IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.3. UK IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany IT Service Management (ITSM) Market

17.1. Germany IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.2. Germany IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.3. Germany IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France IT Service Management (ITSM) Market

18.1. France IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.2. France IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.3. France IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy IT Service Management (ITSM) Market

19.1. Italy IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.2. Italy IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.3. Italy IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain IT Service Management (ITSM) Market

20.1. Spain IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.2. Spain IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.3. Spain IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe IT Service Management (ITSM) Market

21.1. Eastern Europe IT Service Management (ITSM) Market Overview

21.2. Eastern Europe IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.3. Eastern Europe IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.4. Eastern Europe IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia IT Service Management (ITSM) Market

22.1. Russia IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.2. Russia IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.3. Russia IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America IT Service Management (ITSM) Market

23.1. North America IT Service Management (ITSM) Market Overview

23.2. North America IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.3. North America IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.4. North America IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA IT Service Management (ITSM) Market

24.1. USA IT Service Management (ITSM) Market Overview

24.2. USA IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.3. USA IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.4. USA IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada IT Service Management (ITSM) Market

25.1. Canada IT Service Management (ITSM) Market Overview

25.2. Canada IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.3. Canada IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.4. Canada IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America IT Service Management (ITSM) Market

26.1. South America IT Service Management (ITSM) Market Overview

26.2. South America IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.3. South America IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.4. South America IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil IT Service Management (ITSM) Market

27.1. Brazil IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.2. Brazil IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.3. Brazil IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East IT Service Management (ITSM) Market

28.1. Middle East IT Service Management (ITSM) Market Overview

28.2. Middle East IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.3. Middle East IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.4. Middle East IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa IT Service Management (ITSM) Market

29.1. Africa IT Service Management (ITSM) Market Overview

29.2. Africa IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.3. Africa IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.4. Africa IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. IT Service Management (ITSM) Market Competitive Landscape And Company Profiles

30.1. IT Service Management (ITSM) Market Competitive Landscape

30.2. IT Service Management (ITSM) Market Company Profiles

30.2.1. Microsoft Corporation

30.2.1.1. Overview

30.2.1.2. Products and Services

30.2.1.3. Strategy

30.2.1.4. Financial Performance

30.2.2. IBM Corporation

30.2.2.1. Overview

30.2.2.2. Products and Services

30.2.2.3. Strategy

30.2.2.4. Financial Performance

30.2.3. Broadcom Inc.

30.2.3.1. Overview

30.2.3.2. Products and Services

30.2.3.3. Strategy

30.2.3.4. Financial Performance

30.2.4. Hewlett Packard Enterprise Co.

30.2.4.1. Overview

30.2.4.2. Products and Services

30.2.4.3. Strategy

30.2.4.4. Financial Performance

30.2.5. ServiceNow Inc.

30.2.5.1. Overview

30.2.5.2. Products and Services

30.2.5.3. Strategy

30.2.5.4. Financial Performance

31. IT Service Management (ITSM) Market Other Major And Innovative Companies

31.1. Open Text Corporation

31.2. Atlassian Corporation Plc

31.3. Micro Focus International Plc

31.4. BMC Software Inc.

31.5. Epicor Software Corporation

31.6. ManageEngine

31.7. SolarWinds Worldwide LLC

31.8. Ivanti Inc.

31.9. Freshworks Inc.

31.10. ASG Technologies Group Inc.

31.11. TOPdesk Nederland B.V.

31.12. EasyVista Inc.

31.13. Matrix42 AG

31.14. Spiceworks Ziff Davis Inc

31.15. Axios Systems Plc

32. Global IT Service Management (ITSM) Market Competitive Benchmarking

33. Global IT Service Management (ITSM) Market Competitive Dashboard

34. Key Mergers And Acquisitions In The IT Service Management (ITSM) Market

35. IT Service Management (ITSM) Market Future Outlook and Potential Analysis

35.1 IT Service Management (ITSM) Market In 2028 - Countries Offering Most New Opportunities

35.2 IT Service Management (ITSM) Market In 2028 - Segments Offering Most New Opportunities

35.3 IT Service Management (ITSM) Market In 2028 - Growth Strategies

35.3.1 Market Trend Based Strategies

35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations

36.2. Currencies

36.3. Historic And Forecast Inflation Rates

36.4. Research Inquiries

36.5. The Business Research Company

36.6. Copyright And Disclaimer

List Of Tables

Table 1: Global Historic Market Growth, 2018-2023, $ Billion

Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion

Table 3: Global IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 4: Global IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 5: Global IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 6: Global IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 7: Global IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 8: Global IT Service Management (ITSM) Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 9: Global IT Service Management (ITSM) Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 10: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 11: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 12: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 13: China, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 14: China, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 15: China, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 16: India, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 17: India, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 18: India, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 19: Japan, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 20: Japan, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 21: Japan, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 22: Australia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 23: Australia, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 24: Australia, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 25: Indonesia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 26: Indonesia, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 27: Indonesia, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 28: South Korea, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 29: South Korea, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 30: South Korea, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 31: Western Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 32: Western Europe, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 33: Western Europe, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 34: UK, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 35: UK, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 36: UK, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 37: Germany, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 38: Germany, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 39: Germany, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 40: France, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 41: France, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 42: France, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 43: Italy, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 44: Italy, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 45: Italy, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 46: Spain, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 47: Spain, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 48: Spain, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 49: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 50: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 51: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 52: Russia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 53: Russia, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 54: Russia, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 55: North America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 56: North America, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 57: North America, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 58: USA, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 59: USA, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 60: USA, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 61: Canada, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 62: Canada, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 63: Canada, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 64: South America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 65: South America, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 66: South America, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 67: Brazil, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 68: Brazil, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 69: Brazil, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 70: Middle East, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 71: Middle East, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 72: Middle East, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 73: Africa, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 74: Africa, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 75: Africa, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 76: Microsoft Corporation Financial Performance

Table 77: IBM Corporation Financial Performance

Table 78: Broadcom Inc. Financial Performance

Table 79: Hewlett Packard Enterprise Co. Financial Performance

Table 80: ServiceNow Inc. Financial Performance

List Of Figures

Figure 1: Global Historic Market Growth, 2018-2023, $ Billion

Figure 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion

Figure 3: Global IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 4: Global IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 5: Global IT Service Management (ITSM) Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 6: Global IT Service Management (ITSM) Market, Segmentation By Enterprise Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 7: Global IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 8: Global IT Service Management (ITSM) Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 9: Global IT Service Management (ITSM) Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 10: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 11: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 12: Asia-Pacific, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 13: China, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 14: China, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 15: China, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 16: India, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 17: India, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 18: India, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 19: Japan, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 20: Japan, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 21: Japan, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 22: Australia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 23: Australia, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 24: Australia, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 25: Indonesia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 26: Indonesia, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 27: Indonesia, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 28: South Korea, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 29: South Korea, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 30: South Korea, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 31: Western Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 32: Western Europe, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 33: Western Europe, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 34: UK, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 35: UK, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 36: UK, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 37: Germany, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 38: Germany, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 39: Germany, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 40: France, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 41: France, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 42: France, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 43: Italy, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 44: Italy, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 45: Italy, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 46: Spain, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 47: Spain, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 48: Spain, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 49: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 50: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 51: Eastern Europe, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 52: Russia, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 53: Russia, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 54: Russia, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 55: North America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 56: North America, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 57: North America, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 58: USA, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 59: USA, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 60: USA, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 61: Canada, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 62: Canada, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 63: Canada, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 64: South America, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 65: South America, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 66: South America, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 67: Brazil, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 68: Brazil, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 69: Brazil, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 70: Middle East, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 71: Middle East, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 72: Middle East, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 73: Africa, IT Service Management (ITSM) Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 74: Africa, IT Service Management (ITSM) Market, Segmentation By Technology, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 75: Africa, IT Service Management (ITSM) Market, Segmentation By End-User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 76: Microsoft Corporation Financial Performance

Figure 77: IBM Corporation Financial Performance

Figure 78: Broadcom Inc. Financial Performance

Figure 79: Hewlett Packard Enterprise Co. Financial Performance

Figure 80: ServiceNow Inc. Financial Performance

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Frequently Asked Questions

What is the definition of the market?

How will the market drivers and restraints affect the market dynamics? What forces will shape the industry going forward?

The market major growth driver - The IT service management (ITSM) market size has grown rapidly in recent years. It will grow from $10.77 billion in 2023 to $12.43 billion in 2024 at a compound annual growth rate (CAGR) of 15.5%. The growth in the historic period can be attributed to increased overall service quality, increased operational effectiveness, increased complexity of it infrastructure, rise in priority for compliance and security in IT operations, increased expenditure to support cloud ITSM solutions. The IT service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $22.32 billion in 2028 at a compound annual growth rate (CAGR) of 15.8%. The growth in the forecast period can be attributed to rising adoption of updated IT infrastructure across the end-user industries, increasing digital business transformation, increasing demand for unified platform, increasing demand for improved IT service delivery, growing reliance of modern enterprises on IT. Major trends in the forecast period include integration of AI and automation technology, adoption of digital business strategies by enterprises, technology adoption, transition from on-premises to cloud-based solutions and services, adoption of ITSM software.. For further insights on the market, request a sample here

What is the forecast market size or the forecast market value of the market?

The IT service management (ITSM) market size has grown rapidly in recent years. It will grow from $10.77 billion in 2023 to $12.43 billion in 2024 at a compound annual growth rate (CAGR) of 15.5%. The growth in the historic period can be attributed to increased overall service quality, increased operational effectiveness, increased complexity of it infrastructure, rise in priority for compliance and security in IT operations, increased expenditure to support cloud ITSM solutions. The IT service management (ITSM) market size is expected to see rapid growth in the next few years. It will grow to $22.32 billion in 2028 at a compound annual growth rate (CAGR) of 15.8%. The growth in the forecast period can be attributed to rising adoption of updated IT infrastructure across the end-user industries, increasing digital business transformation, increasing demand for unified platform, increasing demand for improved IT service delivery, growing reliance of modern enterprises on IT. Major trends in the forecast period include integration of AI and automation technology, adoption of digital business strategies by enterprises, technology adoption, transition from on-premises to cloud-based solutions and services, adoption of ITSM software. For further insights on the market, request a sample here

How is the market segmented?

The market is segmented
1) By Component: Solution, Services
2) By Technology: Performance Management, Configuration Management, Network Management, Database Management System, Other Technologies
3) By Deployment : Cloud , On-Premise
4) By Enterprise Size: Small And Medium Enterprises, Large Enterprises
5) By End-User: Banking, Financial Services, And Insurance (BFSI), Manufacturing, Government And Education, Information Technology And Telecommunication, Retail, Travel And Hospitality, Healthcare, Other End-UsersFor further insights on the market, request a sample here

Which region has the largest share of the market? What are the other regions covered in the report?

North America was the largest region in the it service management (ITSM) market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the IT service management (ITSM) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. For further insights on the market, request a sample here.

What are the key trends in the market?

Major trend in the market - Advancing IT Service Management Harnessing Smart Technology And AI For Enhanced Efficiency And User Experience. For further insights on the market, request a sample here.

What are the major opportunities in the market? What are the strategies for the market?

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How does the market relate to the overall economy and other similar markets?

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What are the latest mergers and acquisitions in the industry?

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What are the key dynamics influencing the market growth? SWOT analysis of the market.

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