Speech Analytics Global Market Report 2024

Global Speech Analytics Market Report 2024

Speech Analytics Global Market Report 2024 – By Components (Solutions, Services), By Deployment Mode (Cloud, On-premises), By Organization Size (Large enterprises, Small and Medium-Sized Enterprises (SMEs)), By Applications (Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis), By Vertical (Banking Finance Services and Insurance (BFSI), IT and Telecom, Media and Entertainment, Retail and eCommerce, Travel and Hospitality, Government and Defense, Healthcare and life sciences, Other Verticals) – Market Size, Trends, And Global Forecast 2024-2033

Name: Speech Analytics Global Market Report 2024
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Speech Analytics Global Market Report 2024

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Speech Analytics Market Definition

Speech analytics is the process of using voice recognition software to analyze voice recordings or live calls from customers to contact centers, find useful information, and provide quality assurance.

The components of speech analytics include solutions and services. The solutions in the speech analytics market consist of the sales of speech analytics solutions by entities (organizations, partnerships, and sole proprietors) that are used for analyzing the conversation. A speech analytics solution concentrates on words spoken during a recorded phone call. This technology organizes the content of agent-customer conversations by transforming speech into text. The deployment mode used by speech analytics includes on-premises and cloud. The speech analytics solutions and services are used in customer experience management, call monitoring and summarization, agent performance monitoring, sales and marketing management, risk and compliance management, and sentiment analysis, by large enterprises and small and medium-sized enterprises (SMEs). The industry verticals utilizing speech analytics solutions and services include banking financial services and insurance (BFSI), IT and telecom, media and entertainment, retail and eCommerce, travel and hospitality, government and defense, healthcare and life sciences, and other verticals.

Speech Analytics Market Segmentation

The speech analytics market covered in this report is segmented –

1) By Components: Solutions, Services

2) By Deployment Mode: Cloud, On-premises

3) By Organization Size: Large enterprises, Small and Medium-Sized Enterprises (SMEs)

4) By Applications: Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis

5) By Vertical: Banking Finance Services and Insurance (BFSI), IT and Telecom, Media and Entertainment, Retail and eCommerce, Travel and Hospitality, Government and Defence, Healthcare and life sciences, Other Verticals

Global Speech Analytics Market Size 2023 to 2028: Graph

Speech Analytics Market Size 2024 And Growth Rate

The speech analytics market size has grown exponentially in recent years. It will grow from $2.57 billion in 2023 to $3.17 billion in 2024 at a compound annual growth rate (CAGR) of 23.5%. The growth in the historic period can be attributed to introduction of advanced speech recognition technologies, adoption of speech analytics for customer service improvement, implementation of speech analytics in call centers, rise of voice biometrics for authentication and security, increasing focus on compliance and regulatory requirements.

Speech Analytics Market Growth Forecast

The speech analytics market size is expected to see exponential growth in the next few years. It will grow to $7.62 billion in 2028 at a compound annual growth rate (CAGR) of 24.5%. The growth in the forecast period can be attributed to expansion of speech analytics in multichannel customer engagement, adoption of speech analytics in predictive analytics for business insights, growing use of speech analytics in employee training and performance evaluation, emphasis on real-time speech analytics for immediate action, use of emotion and sentiment analysis in speech analytics. Major trends in the forecast period include integration of speech analytics with artificial intelligence (ai) and machine learning (ml), integration of speech analytics in virtual assistants and chatbots, adoption of cloud-based speech analytics solutions, focus on speech analytics for social media monitoring, development of industry-specific speech analytics applications.

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Speech Analytics Market Driver: Rapid Adoption Of Speech Analytics Transforms Industries And Drives Market Growth

The high adoption of speech analytics by companies is significantly driving the growth of the speech analytics market. Since speech analytics help in problem identification, customer experience enhancement as well as sentiment analysis, companies across various industrial segments are adopting speech analytics rapidly. This creates a huge scope for future development of speech analytics technology by key companies through partnerships and strategic alliances. For instance, in September 2021, Scotiabank partnered with Google Cloud to strengthen the bank's cloud-first commitment and speed up its global speech, text, and data analytics strategy. Google Cloud, as a Scotiabank trusted partner for analytics, will assist Scotiabank customers in the Americas and around the world in creating a more personalized and predictive banking experience. This partnership helps Scotiabank to offer more customized banking services by adopting speech and data analytics using Google Cloud. Hence, the increasing adoption of speech analytics by companies is expected to propel the growth of the speech analytics market over the coming years.

Speech Analytics Market Driver: Booming E-Commerce Fuels Growth In The Speech Analytics Market

Growing demand in e-commerce are expected to propel the growth of the speech analytics market going forward. E-commerce refers to the buying and selling of goods and services over the internet. Speech analytics is used to identify suspicious activities and potential fraud by analyzing customer interactions and detecting anomalies in behavior in e-commerce platforms. For instance, in August 2023, according to the United States Census Bureau, a US-based government agency, compared to the second quarter of 2022, the estimate for e-commerce in the second quarter of 2023 climbed by 7.5% (or 1.4%), while overall retail sales rose by 0.6% (or 0.4%). 15.4% of all sales in the second quarter of 2023 were made through online stores. Therefore, the growing demand for e-commerce is driving the growth of the speech analytics market.

Global Speech Analytics Market Major Players

Major companies operating in the speech analytics market report are NICE Systems Ltd., Verint Systems Inc., Avaya Holdings Corp., OpenText Corporation, Genesys Telecommunications Laboratories Inc., Calabrio Inc., Clarabridge Inc., Castel Communications LLC, VoiceBase Inc., Google LLC, Vonage Holdings Corp., Micro Focus International plc, Zoom International S. A., Almawave S. p. A., Talkdesk Inc., Alvaria Inc., Hewlett Packard Enterprise Company, Interactive Intelligence Group Inc., InContact Inc., Clarifai Inc., Uniphore Software Systems Pvt. Ltd., Deepgram Inc., Eleos Health Inc., Sonde Health Inc., Aural Analytics Inc., Intelligent Voice Ltd., Phonexia s. r. o., Daisee Pty Ltd, CloudTalk s. r. o., CallTrackingMetrics LLC, SpeechTech Ltd., Batvoice Technologies

Global Speech Analytics Market Trend: The Growing Influence Of Advanced Technology In The Speech Analytics Market

Using advanced technology is a key trend gaining popularity in the speech analytics market. Major companies operating in the speech analytics sector are focused on developing new technological solutions to strengthen their position. For instance, in April 2021, Verint released the Verint Intelligent Virtual Assistant Professional (IVA Pro) Package, a low-code conversational artificial intelligence (AI) offering that can transform existing conversation data into automated self-service experiences quickly. The package, which is included in Verint's market-leading Intelligent Virtual Assistant (IVA) offering, enables business professionals to quickly deploy a production-ready chatbot to deflect calls and provide customer support. With boundless intelligence for both voice and digital, Verint IVA enables businesses to expand capabilities across the enterprise.

Global Speech Analytics Market Trend: Elevating Customer Support And Contact Center Efficiency With Voice Analytics Innovations

Major companies operating in the speech analytics market are focusing on innovating technology, such as voice analytics, to provide reliable services to customers. Voice analytics is a set of advanced technology tools that captures, transcribes, and analyzes a spoken conversation designed to improve agent performance and increase the efficiency of contact center operations. For instance, in May 2021, TCN Inc., a US-based call center software company, launched Voice Analytics. Voice analytics allows call center managers to screen calls based on the day, time, and specific agent. Voice Analytics contains features such as automated reports. Customizable dashboards and easy integration with existing call center technology suggest heading.

Speech Analytics Market Merger And Acquisition: Pegasystems Enhances Customer Service Capabilities With Acquisition Of Qurious.Io

In January 2021, Pegasystems Inc., a software company based in the United States that specializes in reducing business complexity, completed the acquisition of Qurious.io, a California-based provider of cloud-based real-time speech analytics solutions for customer service teams powered by artificial intelligence (AI), for an undisclosed sum. This acquisition allows Pegasystems to expand its customer service and bring its intelligent speech analytics software to hundreds of the world's most important brands.

Regional Outlook For The Global Speech Analytics Market

North America was the largest region in the speech analytics market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the speech analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the speech analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The speech analytics market includes revenues earned by entities by providing solutions that understand, analyse, and derive insights from a voice conversation by utilising AI services such as transcription, natural language processing, and speech technologies. Speech analytics is a software application that transcribes the voice calls and extracts deep insights, trends, and metrics from each one. These insights are then used to evaluate agent performance, assess customer experience, and track the organization's overall strengths and weaknesses in every voice interaction. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified)).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The speech analytics market research report is one of a series of new reports from The Business Research Company that provides speech analytics market statistics, including speech analytics industry global market size, regional shares, competitors with a speech analytics market share, detailed speech analytics market segments, market trends and opportunities, and any further data you may need to thrive in the speech analytics industry. This speech analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

Speech Analytics Market Report Forecast And Analysis

Report Attribute	Details
Market Size Value In 2024	$3.17 billion
Revenue Forecast In 2033	$7.62 billion
Growth Rate	CAGR of 24.5% from 2024 to 2033
Base Year For Estimation	2023
Actual Estimates/Historical Data	2018-2023
Forecast Period	2024 - 2028 - 2033
Market Representation	Revenue in USD Billion and CAGR from 2024 to 2033
Segments Covered	1) By Components: Solutions, Services 2) By Deployment Mode: Cloud, On-premises 3) By Organization Size: Large enterprises, Small and Medium-Sized Enterprises (SMEs) 4) By Applications: Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis 5) By Vertical: Banking Finance Services and Insurance (BFSI), IT and Telecom, Media and Entertainment, Retail and eCommerce, Travel and Hospitality, Government and Defense, Healthcare and life sciences, Other Verticals
Regional Scope	Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Country Scope	The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain. Additional countries that can be covered in the report for an additional fee: Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled	NICE Systems Ltd.; Verint Systems Inc.; Avaya Holdings Corp.; OpenText Corporation; Genesys Telecommunications Laboratories Inc.; Calabrio Inc.; Clarabridge Inc.; Castel Communications LLC; VoiceBase Inc.; Google LLC; Vonage Holdings Corp.; Micro Focus International plc; Zoom International S. A.; Almawave S. p. A.; Talkdesk Inc.; Alvaria Inc.; Hewlett Packard Enterprise Company; Interactive Intelligence Group Inc.; InContact Inc.; Clarifai Inc.; Uniphore Software Systems Pvt. Ltd.; Deepgram Inc.; Eleos Health Inc.; Sonde Health Inc.; Aural Analytics Inc.; Intelligent Voice Ltd.; Phonexia s. r. o.; Daisee Pty Ltd; CloudTalk s. r. o.; CallTrackingMetrics LLC; SpeechTech Ltd.; Batvoice Technologies
Customization Scope	Request for Sample
Pricing And Purchase Options	Explore Purchase Options

1. Executive Summary

2. Speech Analytics Market Characteristics

3. Speech Analytics Market Trends And Strategies

4. Speech Analytics Market - Macro Economic Scenario

4.1. Impact Of High Inflation On the Market

4.2. Ukraine-Russia War Impact On the Market

4.3. COVID-19 Impact On the Market

5. Global Speech Analytics Market Size and Growth

5.1. Global Speech Analytics Market Drivers and Restraints

5.1.1. Drivers Of The Market

5.1.2. Restraints Of The Market

5.2. Global Speech Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)

5.3. Global Speech Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Speech Analytics Market Segmentation

6.1. Global Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Solutions

Services

6.2. Global Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Cloud

On-Premises

6.3. Global Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Large enterprises

Small and Medium-Sized Enterprises (SMEs)

6.4. Global Speech Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Customer Experience Management

Call Monitoring and Summarization

Agent Performance Monitoring

Sales and Marketing Management

Risk and Compliance Management

Sentiment Analysis

6.5. Global Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Banking Finance Services and Insurance (BFSI)

IT and Telecom

Media and Entertainment

Retail and eCommerce

Travel and Hospitality

Government and Defence

Healthcare and life sciences

Other Verticals

7. Speech Analytics Market Regional And Country Analysis

7.1. Global Speech Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

7.2. Global Speech Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Speech Analytics Market

8.1. Asia-Pacific Speech Analytics Market Overview

Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

8.2. Asia-Pacific Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.3. Asia-Pacific Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.4. Asia-Pacific Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Speech Analytics Market

9.1. China Speech Analytics Market Overview

9.2. China Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.3. China Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.4. China Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Speech Analytics Market

10.1. India Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.2. India Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.3. India Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Speech Analytics Market

11.1. Japan Speech Analytics Market Overview

11.2. Japan Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.3. Japan Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.4. Japan Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Speech Analytics Market

12.1. Australia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.2. Australia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.3. Australia Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Speech Analytics Market

13.1. Indonesia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.2. Indonesia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.3. Indonesia Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Speech Analytics Market

14.1. South Korea Speech Analytics Market Overview

14.2. South Korea Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.3. South Korea Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.4. South Korea Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Speech Analytics Market

15.1. Western Europe Speech Analytics Market Overview

15.2. Western Europe Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.3. Western Europe Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.4. Western Europe Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Speech Analytics Market

16.1. UK Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.2. UK Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.3. UK Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Speech Analytics Market

17.1. Germany Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.2. Germany Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.3. Germany Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Speech Analytics Market

18.5. France Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.6. France Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.7. France Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Speech Analytics Market

19.9. Italy Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.10. Italy Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.11. Italy Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Speech Analytics Market

20.13. Spain Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.14. Spain Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.15. Spain Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Speech Analytics Market

21.1. Eastern Europe Speech Analytics Market Overview

21.2. Eastern Europe Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.3. Eastern Europe Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.4. Eastern Europe Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Speech Analytics Market

22.1. Russia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.2. Russia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.3. Russia Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Speech Analytics Market

23.1. North America Speech Analytics Market Overview

23.2. North America Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.3. North America Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.4. North America Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Speech Analytics Market

24.1. USA Speech Analytics Market Overview

24.2. USA Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.3. USA Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.4. USA Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Speech Analytics Market

25.1. Canada Speech Analytics Market Overview

25.2. Canada Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.3. Canada Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.4. Canada Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Speech Analytics Market

26.1. South America Speech Analytics Market Overview

26.2. South America Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.3. South America Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.4. South America Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Speech Analytics Market

27.1. Brazil Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.2. Brazil Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.3. Brazil Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Speech Analytics Market

28.1. Middle East Speech Analytics Market Overview

28.2. Middle East Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.3. Middle East Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.4. Middle East Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Speech Analytics Market

29.1. Africa Speech Analytics Market Overview

29.2. Africa Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.3. Africa Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.4. Africa Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Speech Analytics Market Competitive Landscape And Company Profiles

30.1. Speech Analytics Market Competitive Landscape

30.2. Speech Analytics Market Company Profiles

30.2.1. NICE Systems Ltd.

30.2.1.1. Overview

30.2.1.2. Products and Services

30.2.1.3. Strategy

30.2.1.4. Financial Performance

30.2.2. Verint Systems Inc.

30.2.2.1. Overview

30.2.2.2. Products and Services

30.2.2.3. Strategy

30.2.2.4. Financial Performance

30.2.3. Avaya Holdings Corp.

30.2.3.1. Overview

30.2.3.2. Products and Services

30.2.3.3. Strategy

30.2.3.4. Financial Performance

30.2.4. OpenText Corporation

30.2.4.1. Overview

30.2.4.2. Products and Services

30.2.4.3. Strategy

30.2.4.4. Financial Performance

30.2.5. Genesys Telecommunications Laboratories Inc

30.2.5.1. Overview

30.2.5.2. Products and Services

30.2.5.3. Strategy

30.2.5.4. Financial Performance

31. Global Speech Analytics Market Competitive Benchmarking

32. Global Speech Analytics Market Competitive Dashboard

33. Key Mergers And Acquisitions In The Speech Analytics Market

34. Speech Analytics Market Future Outlook and Potential Analysis

34.1 Speech Analytics Market In 2028 - Countries Offering Most New Opportunities

34.2 Speech Analytics Market In 2028 - Segments Offering Most New Opportunities

34.3 Speech Analytics Market In 2028 - Growth Strategies

34.3.1 Market Trend Based Strategies

34.3.2 Competitor Strategies

35. Appendix

35.1. Abbreviations

35.2. Currencies

35.3. Historic And Forecast Inflation Rates

35.4. Research Inquiries

35.5. The Business Research Company

35.6. Copyright And Disclaimer

List Of Tables

Table 1: Global Historic Market Growth, 2018-2023, $ Billion

Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion

Table 3: Global Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 4: Global Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 5: Global Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 6: Global Speech Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 7: Global Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 8: Global Speech Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 9: Global Speech Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 10: Asia-Pacific, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 11: Asia-Pacific, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 12: Asia-Pacific, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 13: China, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 14: China, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 15: China, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 16: India, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 17: India, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 18: India, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 19: Japan, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 20: Japan, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 21: Japan, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 22: Australia, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 23: Australia, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 24: Australia, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 25: Indonesia, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 26: Indonesia, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 27: Indonesia, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 28: South Korea, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 29: South Korea, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 30: South Korea, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 31: Western Europe, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 32: Western Europe, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 33: Western Europe, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 34: UK, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 35: UK, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 36: UK, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 37: Germany, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 38: Germany, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 39: Germany, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 40: France, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 41: France, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 42: France, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 43: Italy, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 44: Italy, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 45: Italy, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 46: Spain, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 47: Spain, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 48: Spain, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 49: Eastern Europe, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 50: Eastern Europe, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 51: Eastern Europe, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 52: Russia, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 53: Russia, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 54: Russia, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 55: North America, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 56: North America, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 57: North America, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 58: USA, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 59: USA, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 60: USA, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 61: Canada, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 62: Canada, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 63: Canada, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 64: South America, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 65: South America, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 66: South America, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 67: Brazil, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 68: Brazil, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 69: Brazil, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 70: Middle East, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 71: Middle East, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 72: Middle East, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 73: Africa, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 74: Africa, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 75: Africa, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 76: NICE Systems Ltd. Financial Performance

Table 77: Verint Systems Inc. Financial Performance

Table 78: Avaya Holdings Corp. Financial Performance

Table 79: OpenText Corporation Financial Performance

Table 80: Genesys Telecommunications Laboratories Inc Financial Performance

List Of Figures

Figure 1: Global Historic Market Growth, 2018-2023, $ Billion

Figure 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion

Figure 3: Global Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 4: Global Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 5: Global Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 6: Global Speech Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 7: Global Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 8: Global Speech Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 9: Global Speech Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 10: Asia-Pacific, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 11: Asia-Pacific, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 12: Asia-Pacific, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 13: China, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 14: China, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 15: China, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 16: India, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 17: India, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 18: India, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 19: Japan, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 20: Japan, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 21: Japan, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 22: Australia, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 23: Australia, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 24: Australia, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 25: Indonesia, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 26: Indonesia, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 27: Indonesia, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 28: South Korea, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 29: South Korea, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 30: South Korea, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 31: Western Europe, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 32: Western Europe, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 33: Western Europe, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 34: UK, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 35: UK, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 36: UK, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 37: Germany, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 38: Germany, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 39: Germany, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 40: France, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 41: France, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 42: France, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 43: Italy, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 44: Italy, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 45: Italy, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 46: Spain, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 47: Spain, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 48: Spain, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 49: Eastern Europe, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 50: Eastern Europe, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 51: Eastern Europe, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 52: Russia, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 53: Russia, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 54: Russia, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 55: North America, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 56: North America, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 57: North America, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 58: USA, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 59: USA, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 60: USA, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 61: Canada, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 62: Canada, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 63: Canada, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 64: South America, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 65: South America, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 66: South America, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 67: Brazil, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 68: Brazil, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 69: Brazil, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 70: Middle East, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 71: Middle East, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 72: Middle East, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 73: Africa, Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 74: Africa, Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 75: Africa, Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 76: NICE Systems Ltd. Financial Performance

Figure 77: Verint Systems Inc. Financial Performance

Figure 78: Avaya Holdings Corp. Financial Performance

Figure 79: OpenText Corporation Financial Performance

Figure 80: Genesys Telecommunications Laboratories Inc Financial Performance

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Frequently Asked Questions

What is the definition of the speech analytics market?

How will the speech analytics market drivers and restraints affect the speech analytics market dynamics? What forces will shape the speech analytics industry going forward?

The speech analytics market major growth driver - rapid adoption of speech analytics transforms industries and drives market growth. For further insights on the sports composites market, request a sample here

What is the forecast market size or the forecast market value of the speech analytics market ?

The speech analytics market size has grown exponentially in recent years. It will grow from $2.57 billion in 2023 to $3.17 billion in 2024 at a compound annual growth rate (CAGR) of 23.5%. The growth in the historic period can be attributed to introduction of advanced speech recognition technologies, adoption of speech analytics for customer service improvement, implementation of speech analytics in call centers, rise of voice biometrics for authentication and security, increasing focus on compliance and regulatory requirements. The speech analytics market size is expected to see exponential growth in the next few years. It will grow to $7.62 billion in 2028 at a compound annual growth rate (CAGR) of 24.5%. The growth in the forecast period can be attributed to expansion of speech analytics in multichannel customer engagement, adoption of speech analytics in predictive analytics for business insights, growing use of speech analytics in employee training and performance evaluation, emphasis on real-time speech analytics for immediate action, use of emotion and sentiment analysis in speech analytics. Major trends in the forecast period include integration of speech analytics with artificial intelligence (ai) and machine learning (ml), integration of speech analytics in virtual assistants and chatbots, adoption of cloud-based speech analytics solutions, focus on speech analytics for social media monitoring, development of industry-specific speech analytics applications. For further insights on the sports composites market, request a sample here

How is the speech analytics market segmented?

The speech analytics market is segmentedThe speech analytics market covered in this report is segmented –
1) By Components: Solutions, Services
2) By Deployment Mode: Cloud, On-premises
3) By Organization Size: Large enterprises, Small and Medium-Sized Enterprises (SMEs)
4) By Applications: Customer Experience Management, Call Monitoring and Summarization, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Sentiment Analysis
5) By Vertical: Banking Finance Services and Insurance (BFSI), IT and Telecom, Media and Entertainment, Retail and eCommerce, Travel and Hospitality, Government and Defence, Healthcare and life sciences, Other VerticalsFor further insights on the sports composites market, request a sample here

Which region has the largest share of the speech analytics market? What are the other regions covered in the report?

North America was the largest region in the speech analytics market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the speech analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa For further insights on the sports composites market, request a sample here.

Who are the major players in the speech analytics market?

What are the key trends in the speech analytics market?

Major trend in the speech analytics market - the growing influence of advanced technology in the speech analytics market. For further insights on the sports composites market, request a sample here.

What are the major opportunities in the speech analytics market? What are the strategies for the speech analytics market?

For detailed insights on the major opportunities and strategies in the speech analytics market, request a sample here.

How does the speech analytics market relate to the overall economy and other similar markets?

For detailed insights on speech analytics market's relation to the overall economy and other similar markets, request a sample here.

What are the latest mergers and acquisitions in the speech analytics industry?

For detailed insights on the mergers and acquisitions in the speech analytics industry, request a sample here.

What are the key dynamics influencing the speech analytics market growth? SWOT analysis of the speech analytics market.

For detailed insights on the key dynamics influencing the speech analytics market growth and SWOT analysis of the speech analytics industry, request a sample here.