Telecom Operations Management Global Market Report 2023

Telecom Operations Management Global Market Report 2023 – By Service (Planning and Consulting, Operations and Maintenance, System Integration, Managed Services), By Software Type (Billing and Revenue Management, Customer and Product Management, Service Fulfillment and Assurance, Resource Inventory Management, Network Management, Service Delivery Platform), By Deployment (On-premise, Cloud) – Market Size, Trends, And Global Forecast 2023-2032

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Telecom Operations Management Global Market Report 2023

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Telecom operations management refers to the process of managing the day-to-day activities and operations of a telecommunications network or service provider. It is used to ensure that the telecom network and services are operating efficiently and effectively to meet the needs and demands of customers.

The main service type of telecom operations management includes planning and consulting, operations and maintenance, system integration, and managed services. Billing and Revenue Management (BRM) refers to a business process that involves the management and optimization of an organization's billing and revenue streams. Telecom operations management is used to help businesses manage pricing, billing, invoicing, payments, and revenue recognition, among other related activities. The software type of telecom operations management includes billing and revenue management, customer and product management, service fulfillment and assurance, resource inventory management, network management, and a service delivery platform that is deployed on-premise and in the cloud.

The global telecom operations management market is segmented -

1) By Service: Planning and Consulting, Operations and Maintenance, System Integration, Managed Services

2) By Software Type: Billing and Revenue Management, Customer and Product Management, Service Fulfillment and Assurance, Resource Inventory Management, Network Management, Service Delivery Platform

3) By Deployment: On-premise, Cloud

The global telecom operations management market size is expected to grow from $63.33 billion in 2022 to $68.62 billion in 2023 at a compound annual growth rate (CAGR) of 8.35%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions and affecting many markets across the globe. The global telecom operations management market size is expected to reach $94.22 billion in 2027 at a CAGR of 8.25%.

The increasing number of mobile internet users is expected to drive the telecom operations management market forward going forward. Mobile internet refers to the ability to access the internet on a mobile device, such as a smartphone or tablet, using wireless communication technology. Increasing internet users put an excessive burden on telecommunications companies. This operational stress is managed through telecom operations management solutions as these solutions help manage repetitive tasks and complex procedures. For instance, in 2022, according to the International Telecommunication Union, a Switzerland-based specialized agency of the United Nations, 5.3 billion people in the world use the internet, which is about 66% of the world’s population. The growth rate was 6.1% in 2021-2022, up from 5.1% in 2020-2021. As a result, the increasing number of mobile internet users is driving the telecom operations management market.

Major players in the telecom operations management market are IBM Corporation, Telefonaktiebolaget LM Ericsson, Oracle Corporation, Hewlett Packard Enterprise Development LP, Nokia Corporation, Amdocs Inc., Netcracker Technology Corp., Cisco Systems Inc., Accenture PLC, SAP SE, NEC Corporation, Comarch SA, ZTE Corporation, ServiceNow Inc., TATA Consultancy Services Limited, Avatier Corporation, Evidian SA, and Subex Limited.

Product innovations are a key trend gaining popularity in the telecom operations management market. Major companies in the market are introducing innovative solutions to sustain their position in the market. For instance, in November 2022, GoZone Wi-Fi, a US-based Wi-Fi network solution provider launched the first-ever enterprise-grade application suite for Telecom Infra Project (TIP) Open WIFI. The new solution helps network providers and telecom companies to effectively address customer Wi-Fi issues and accelerate innovation in Wi-Fi infrastructure.

In January 2023, Skyvera, a US-based enterprise software solutions provider acquired Sterlite Technologies Limited’s telecom products software business for an undisclosed amount. The acquisition is in line with Skyvera’s current product offerings and helps it expand its consumer base in newer geographies. Sterlite Technologies Limited is an India-based optical and digital solutions company.

North America was the largest region in the telecom operations management market in 2022. Europe is expected to be the fastest-growing region in the global telecom operations management market report during the forecast period. The regions covered in the global telecom operations management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

The countries covered in the telecom operations management market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA.

The telecom operations management market consists of revenues earned by entities by providing network inventory management, provisioning issues, network availability, and fault management services. The market value includes the value of related goods sold by the service provider or included within the service offering. The telecom operations management market includes the sales of hardware related to telecom operations management. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The telecom operations management market research report is one of a series of new reports from The Business Research Company that provides telecom operations management market statistics, including telecom operations management industry global market size, regional shares, competitors with telecom operations management market share, detailed telecom operations management market segments, market trends, and opportunities, and any further data you may need to thrive in the telecom operations management industry. This telecom operations management market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

    Table Of Contents

    1. Executive Summary

    2. Telecom Operations Management Market Characteristics

    3. Telecom Operations Management Market Trends And Strategies

    4. Telecom Operations Management Market - Macro Economic Scenario

    4.1. COVID-19 Impact On Telecom Operations Management Market

    4.2. Ukraine-Russia War Impact On Telecom Operations Management Market

    4.3. Impact Of High Inflation On Telecom Operations Management Market

    5. Telecom Operations Management Market Size And Growth

    5.1. Global Telecom Operations Management Historic Market, 2017-2022, $ Billion

    5.1.1. Drivers Of The Market

    5.1.2. Restraints On The Market

    5.2. Global Telecom Operations Management Forecast Market, 2022-2027F, 2032F, $ Billion

    5.2.1. Drivers Of The Market

    5.2.2. Restraints On the Market

    6. Telecom Operations Management Market Segmentation

    6.1. Global Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    Planning and Consulting

    Operations and Maintenance

    System Integration

    Managed Services

    6.2. Global Telecom Operations Management Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    Billing and Revenue Management

    Customer and Product Management

    Service Fulfillment and Assurance

    Resource Inventory Management

    Network Management

    Service Delivery Platform

    6.3. Global Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    On-premise

    Cloud

    7. Telecom Operations Management Market Regional And Country Analysis

    7.1. Global Telecom Operations Management Market, Split By Region, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    7.2. Global Telecom Operations Management Market, Split By Country, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    8. Asia-Pacific Telecom Operations Management Market

    8.1. Asia-Pacific Telecom Operations Management Market Overview

    Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

    8.2. Asia-Pacific Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    8.3. Asia-Pacific Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    9. China Telecom Operations Management Market

    9.1. China Telecom Operations Management Market Overview

    9.2. China Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F,$ Billion

    9.3. China Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F,$ Billion

    10. India Telecom Operations Management Market

    10.1. India Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    10.2. India Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    11. Japan Telecom Operations Management Market

    11.1. Japan Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    11.2. Japan Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    12. Australia Telecom Operations Management Market

    12.1. Australia Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    12.2. Australia Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    13. Indonesia Telecom Operations Management Market

    13.1. Indonesia Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    13.2. Indonesia Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    14. South Korea Telecom Operations Management Market

    14.1. South Korea Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    14.2. South Korea Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    15. Western Europe Telecom Operations Management Market

    15.1. Western Europe Telecom Operations Management Market Overview

    15.2. Western Europe Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    15.3. Western Europe Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    16. UK Telecom Operations Management Market

    16.1. UK Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    16.2. UK Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    17. Germany Telecom Operations Management Market

    17.1. Germany Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    17.2. Germany Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    18. France Telecom Operations Management Market

    18.4. France Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    18.5. France Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    19. Eastern Europe Telecom Operations Management Market

    19.1. Eastern Europe Telecom Operations Management Market Overview

    19.2. Eastern Europe Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    19.3. Eastern Europe Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    20. Russia Telecom Operations Management Market

    20.1. Russia Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    20.2. Russia Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    21. North America Telecom Operations Management Market

    21.1. North America Telecom Operations Management Market Overview

    21.2. North America Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    21.3. North America Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    22. USA Telecom Operations Management Market

    22.1. USA Telecom Operations Management Market Overview

    22.2. USA Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    22.3. USA Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    23. South America Telecom Operations Management Market

    23.1. South America Telecom Operations Management Market Overview

    23.2. South America Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    23.3. South America Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    24. Brazil Telecom Operations Management Market

    24.1. Brazil Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    24.2. Brazil Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    25. Middle East Telecom Operations Management Market

    25.1. Middle East Telecom Operations Management Market Overview

    25.2. Middle East Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    25.3. Middle East Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    26. Africa Telecom Operations Management Market

    26.1. Africa Telecom Operations Management Market Overview

    26.2. Africa Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    26.3. Africa Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion

    27. Telecom Operations Management Market Competitive Landscape And Company Profiles

    27.1. Telecom Operations Management Market Competitive Landscape

    27.2. Telecom Operations Management Market Company Profiles

    27.2.1. IBM Corporation

    27.2.1.1. Overview

    27.2.1.2. Products and Services

    27.2.1.3. Strategy

    27.2.1.4. Financial Performance

    27.2.2. Telefonaktiebolaget LM Ericsson

    27.2.2.1. Overview

    27.2.2.2. Products and Services

    27.2.2.3. Strategy

    27.2.2.4. Financial Performance

    27.2.3. Oracle Corporation

    27.2.3.1. Overview

    27.2.3.2. Products and Services

    27.2.3.3. Strategy

    27.2.3.4. Financial Performance

    27.2.4. Hewlett Packard Enterprise Development LP

    27.2.4.1. Overview

    27.2.4.2. Products and Services

    27.2.4.3. Strategy

    27.2.4.4. Financial Performance

    27.2.5. Nokia Corporation

    27.2.5.1. Overview

    27.2.5.2. Products and Services

    27.2.5.3. Strategy

    27.2.5.4. Financial Performance

    28. Key Mergers And Acquisitions In The Telecom Operations Management Market

    29. Telecom Operations Management Market Future Outlook and Potential Analysis

    30. Appendix

    30.1. Abbreviations

    30.2. Currencies

    30.3. Historic And Forecast Inflation Rates

    30.4. Research Inquiries

    30.5. The Business Research Company

    30.6. Copyright And Disclaimer

List Of Tables

    Table 1: Global Historic Market Growth, 2017-2022, $ Billion
  • Table 2: Global Forecast Market Growth, 2022-2027F, 2032F, $ Billion
  • Table 3: Global Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 4: Global Telecom Operations Management Market, Segmentation By Software Type, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 5: Global Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 6: Global Telecom Operations Management Market, Split By Region, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 7: Global Telecom Operations Management Market, Split By Country, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 8: Asia-Pacific, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 9: Asia-Pacific, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 10: China, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 11: China, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 12: India, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 13: India, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 14: Japan, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 15: Japan, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 16: Australia, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 17: Australia, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 18: Indonesia, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 19: Indonesia, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 20: South Korea, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 21: South Korea, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 22: Western Europe, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 23: Western Europe, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 24: UK, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 25: UK, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 26: Germany, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 27: Germany, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 28: France, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 29: France, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 30: Eastern Europe, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 31: Eastern Europe, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 32: Russia, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 33: Russia, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 34: North America, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 35: North America, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 36: USA, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 37: USA, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 38: South America, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 39: South America, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 40: Brazil, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 41: Brazil, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 42: Middle East, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 43: Middle East, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 44: Africa, Telecom Operations Management Market, Segmentation By Service, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 45: Africa, Telecom Operations Management Market, Segmentation By Deployment, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
  • Table 46: IBM Corporation Financial Performance
  • Table 47: Telefonaktiebolaget LM Ericsson Financial Performance
  • Table 48: Oracle Corporation Financial Performance
  • Table 49: Hewlett Packard Enterprise Development LP Financial Performance
  • Table 50: Nokia Corporation Financial Performance

List Of Figures

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