Cloud-Based ITSM Global Market Report 2025

Global Cloud-Based ITSM Market Report 2024

Cloud-Based ITSM Global Market Report 2025 – By Component (Solutions, Services), By Size (Small And Medium-Sized Enterprises (SMEs), Large Enterprises), By End User (Telecom And IT, BFSI, Manufacturing, Retail, Healthcare, Education) – Market Size, Trends, And Global Forecast 2025-2034

Name: Cloud-Based ITSM Global Market Report 2025
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Cloud-Based ITSM Global Market Report 2025

Report Price : $4490.00 | Pages : 200 | Published : January 2025 | Delivery Time: 2-3 business days | Format : pdf

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Cloud-Based ITSM Global Market Report 2024

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Cloud-Based ITSM Market Definition

The cloud-based ITSM refer to a cloud hosting system that provides access to a remote working environment. This cloud hosting allows quick and easy visualization of process workflows and gives firms more freedom and visibility on the web. The purpose of the ITSM platform is to ensure that the IT department lowers its operational cost and increases profit and work flexibility in their businesses.

The main components of the cloud based ITSM market are solutions and services. The services segment focuses on the entire ITSM process such as networks, the internet, servers, software, services, applications and network, and endpoint hardware. These solutions and services are provided to SMEs and large enterprises in industries ranging from IT and telecommunication, BFSI, healthcare, manufacturing, retail, and education.

Cloud-Based ITSM Market Segmentation

The cloud-based ITSM market covered in this report is segmented –

1) By Component: Solutions, Services

2) By Size: Small And Medium-Sized Enterprises (SMEs), Large Enterprises

3) By End User: Telecom And IT, BFSI, Manufacturing, Retail, Healthcare, Education

Subsegments:

1) By Solutions: Incident Management Software, Change Management Tools, Problem Management Solutions, Service Request Management, Knowledge Management Systems,

2) By Services: Implementation Services, Training And Support Services, Consulting Services, Maintenance And Upgrades

Cloud-Based ITSM Market Size and growth rate 2025 to 2029: Graph

Cloud-Based ITSM Market Size 2025 And Growth Rate

The cloud-based ITSM market size has grown rapidly in recent years. It will grow from $8.98 billion in 2024 to $10.07 billion in 2025 at a compound annual growth rate (CAGR) of 12.2%. The growth in the historic period can be attributed to increased focus on user experience, digital transformation initiatives, cost efficiency and opex models, remote work environments, multi-cloud strategies.

Cloud-Based ITSM Market Growth Forecast

The cloud-based ITSM market size is expected to see rapid growth in the next few years. It will grow to $18.89 billion in 2029 at a compound annual growth rate (CAGR) of 17.0%. The growth in the forecast period can be attributed to evolving industry-specific requirements, focus on customer satisfaction and experience, global regulatory and governance considerations, continuous improvement and analytics focus, alignment with DevOps practices. Major trends in the forecast period include digital transformation initiatives, remote work and hybrid work models, automation and AI integration, scalability and flexibility, cost efficiency and opex models.

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Cloud-Based ITSM Market Driver: Rapid Growth Of Cloud-Based ITSM Market Fueled By Increased Adoption Of Cloud-Based Applications

The increase in adoption of cloud-based applications will propel the growth of the cloud-based ITSM market in the forecasted period. Cloud adoption is a business strategy aiming to improve internet-based database capabilities' scalability while lowering costs and risks. Organizations use cloud computing, or remote computers hosted on the Internet, to store, manage, and process essential data. For instance, in April 2023, A report from Flexera in 2023 highlighted that 93% of organizations are utilizing cloud services, with 87% adopting multi-cloud strategies. This increase is largely driven by the need for flexibility and agility in response to market demands Therefore, the adoption of cloud-based applications will drive the cloud-based ITSM market growth.

Cloud-Based ITSM Market Driver: Rising Number Of IoT Devices Fueling Growth In The Cloud-Based ITSM Market

An increasing number of Internet of Things (IoT) devices is expected to boost the growth of the cloud-based ITSM market going forward. IoT devices refer to nonstandard computing devices that can connect to a network wirelessly and provide data. IoT devices produce substantial data, necessitating streamlined management. Cloud-based ITSM provides the scalability and automation needed to efficiently handle this data, allowing organizations to remotely manage and optimize IoT device performance. This enhances efficiency, reduces downtime, and boosts overall operational effectiveness. For instance, in July 2023, according to the report published by CompTIA Community, a US-based association, The IoT market is anticipated to grow to $486 billion in 2023, while the number of connected IoT devices is projected to reach 15.9 billion by 2030. Therefore, the increasing number of IoT devices is driving the growth of the cloud based ITSM market.

Global Cloud-Based ITSM Market Major Players

Major companies operating in the cloud-based ITSM market include ServiceNow Inc., Hewlett Packard Enterprise Company, International Business Machines Corporation (IBM), BMC Software Inc., Broadcom Inc., Ivanti Inc., Hornbill Systems Limited, Microsoft Corporation, EasyVista Inc., Micro Focus International plc, Atlassian Corporation Plc, Alemba Limited, SysAid Technologies Ltd., Freshworks Inc., SolarWinds Corporation, Zendesk Inc., Agiloft Inc., TOPdesk International B. V., HappyFox Inc., Zoho Corporation Pvt. Ltd., InvGate Inc., Google Cloud IT Service Management (ITSM), Salesforce Service Cloud, SAP IT Service Management (ITSM), Atlassian Jira Service Desk, Ivanti Service Manager, HCL Remedy OnDemand

Global Cloud-Based ITSM Market Trend: Technological Innovation Drives Advancements In The Market

Technological innovation is a key trend gaining popularity in the cloud-based ITSM market. Major companies operating in the cloud based ITSM market are focused on providing technologically advanced solutions and platforms to strengthen their market position. These companies are implementing next-generation cloud-based ITSM technologies into their services and platform, such as virtualization, grid computing, service-oriented architecture, artificial intelligence, mining, cloud computing, automated cloud orchestration, and others. For instance, In October 2023, Sherweb, a Canadian-based cloud solutions provider and technology company, launched an all-in-one IT service management (ITSM) solution, C2 MSP. This customizable solution is designed to help streamline and automate cloud business operations, simplifying the delivery of managed IT services and improving partners’ end-client experience. C2 MSP offers a tailored, fully integrated ticketing solution and a self-service portal to centralize all customer requests, designed to stop manual management and help partners automate their business workflows, improving overall operational efficiency.

Global Cloud-Based ITSM Market Trend: Strategic Collaboration To Expand Capabilities

Major companies operating in the cloud-based ITSM market are developing and expanding their operations through strategic partnerships. Strategic partnerships refer to a process in which companies leverage each other's strengths and resources to achieve mutual benefits and success. For instance, in May 2022, International Business Machines Corporation (IBM), a US-based technology company, announced that it signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services Inc. (AWS), a US-based cloud computing and web services provider, with plans to offer a broad array of its software catalog as Software-as-a-Service (SaaS) on AWS. It would provide clients with quick and easy access to IBM software that spans automation, data and AI, security, and sustainability capabilities built on Red Hat OpenShift Service on AWS (ROSA) and runs cloud-native on AWS.

Cloud-Based ITSM Market Merger And Acquisition: Freshworks Acquires Device42 to Boost IT Asset Management and Service Capabilities

In June 2024, Freshworks Inc., a US-based software company, acquired Device42 Inc. for an undisclosed amount. The acquisition enhances Freshworks' IT Asset Management (ITAM) offerings, providing a unified platform with improved IT Service Management (ITSM) features, including advanced asset discovery and risk management. This strengthens Freshworks' position in the ITSM market and underlines its commitment to delivering value to IT teams worldwide. Device42 Inc. is a US-based software development company specializing in IT asset management (ITAM) and network management tools.

Regional Outlook For The Global Cloud-Based ITSM Market

North America was the largest region in the cloud-based ISTM market in 2024.Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud-based ITSM market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the cloud-based ITSM market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

What Defines the Cloud-Based ITSM Market?

The cloud based ITSM market includes revenues earned by entities by providing asset discovery management, configuration management, incident and problem management, self-service provisioning. The market value includes the value of related goods sold by the service provider or included within the service offering. Only goods and services traded between entities or sold to end consumers are included.

How is Market Value Defined and Measured?

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

What is the Market Assessment and Strategic Outlook for the Cloud-Based ITSM Industry?

The cloud-based ITSM market research report is one of a series of new reports from The Business Research Company that provides cloud-based ITSM market statistics, including cloud-based ITSM industry global market size, regional shares, competitors with a cloud-based ITSM market share, detailed cloud-based ITSM market segments, market trends and opportunities, and any further data you may need to thrive in the cloud-based ITSM industry. This cloud-based ITSM market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

Cloud-Based ITSM Market Report Forecast Analysis

Report Attribute	Details
Market Size Value In 2025	$10.07 billion
Revenue Forecast In 2034	$18.89 billion
Growth Rate	CAGR of 17.0% from 2025 to 2034
Base Year For Estimation	2024
Actual Estimates/Historical Data	2019-2024
Forecast Period	2025 - 2029 - 2034
Market Representation	Revenue in USD Billion and CAGR from 2025 to 2034
Segments Covered	1) By Component: Solutions, Services 2) By Size: Small And Medium-Sized Enterprises (SMEs), Large Enterprises 3) By End User: Telecom And IT, BFSI, Manufacturing, Retail, Healthcare, Education Subsegments: 1) By Solutions: Incident Management Software, Change Management Tools, Problem Management Solutions, Service Request Management, Knowledge Management Systems, 2) By Services: Implementation Services, Training And Support Services, Consulting Services, Maintenance And Upgrades
Regional Scope	Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
Country Scope	The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain. Additional countries that can be covered in the report are Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled	ServiceNow Inc., Hewlett Packard Enterprise Company, International Business Machines Corporation (IBM), BMC Software Inc., Broadcom Inc., Ivanti Inc., Hornbill Systems Limited, Microsoft Corporation, EasyVista Inc., Micro Focus International plc, Atlassian Corporation Plc, Alemba Limited, SysAid Technologies Ltd., Freshworks Inc., SolarWinds Corporation, Zendesk Inc., Agiloft Inc., TOPdesk International B. V., HappyFox Inc., Zoho Corporation Pvt. Ltd., InvGate Inc., Google Cloud IT Service Management (ITSM), Salesforce Service Cloud, SAP IT Service Management (ITSM), Atlassian Jira Service Desk, Ivanti Service Manager, HCL Remedy OnDemand
Customization Scope	Request for Sample
Pricing And Purchase Options	Explore Purchase Options

1. Executive Summary

2. Cloud-Based ITSM Market Characteristics

3. Cloud-Based ITSM Market Trends And Strategies

4. Cloud-Based ITSM Market- Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Cloud-Based ITSM Growth Analysis And Strategic Analysis Framework

5.1. Global Cloud-Based ITSM PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)

5.2. Analysis Of End Use Industries

5.3. Global Cloud-Based ITSM Market Growth Rate Analysis

5.4. Global Cloud-Based ITSM Historic Market Size and Growth, 2019- 2024, Value ($ Billion)

5.5. Global Cloud-Based ITSM Forecast Market Size and Growth, 2024- 2029, 2034F, Value ($ Billion)

5.6. Global Cloud-Based ITSM Total Addressable Market (TAM)

6. Cloud-Based ITSM Market Segmentation

6.1. Global Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Solutions

Services

6.2. Global Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Small And Medium-Sized Enterprises (SMEs)

Large Enterprises

6.3. Global Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Telecom And IT

BFSI

Manufacturing

Retail

Healthcare

Education

6.4. Global Cloud-Based ITSM Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Incident Management Software

Change Management Tools

Problem Management Solutions

Service Request Management

Knowledge Management Systems

6.5. Global Cloud-Based ITSM Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Implementation Services

Training And Support Services

Consulting Services

Maintenance And Upgrades

7. Cloud-Based ITSM Market Regional And Country Analysis

7.1. Global Cloud-Based ITSM Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

7.2. Global Cloud-Based ITSM Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Cloud-Based ITSM Market

8.1. Asia-Pacific Cloud-Based ITSM Market Overview

Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

8.2. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8.3. Asia-Pacific Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8.4. Asia-Pacific Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Cloud-Based ITSM Market

9.1. China Cloud-Based ITSM Market Overview

9.2. China Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

9.3. China Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

9.4. China Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Cloud-Based ITSM Market

10.1. India Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

10.2. India Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

10.3. India Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Cloud-Based ITSM Market

11.1. Japan Cloud-Based ITSM Market Overview

11.2. Japan Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11.3. Japan Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11.4. Japan Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Cloud-Based ITSM Market

12.1. Australia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12.2. Australia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12.3. Australia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Cloud-Based ITSM Market

13.1. Indonesia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13.2. Indonesia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13.3. Indonesia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Cloud-Based ITSM Market

14.1. South Korea Cloud-Based ITSM Market Overview

14.2. South Korea Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14.3. South Korea Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14.4. South Korea Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Cloud-Based ITSM Market

15.1. Western Europe Cloud-Based ITSM Market Overview

15.2. Western Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15.3. Western Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15.4. Western Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Cloud-Based ITSM Market

16.1. UK Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16.2. UK Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16.3. UK Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Cloud-Based ITSM Market

17.1. Germany Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17.2. Germany Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17.3. Germany Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Cloud-Based ITSM Market

18.1. France Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18.2. France Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18.3. France Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Cloud-Based ITSM Market

19.1. Italy Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19.2. Italy Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19.3. Italy Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Cloud-Based ITSM Market

20.1. Spain Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20.2. Spain Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20.3. Spain Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Cloud-Based ITSM Market

21.1. Eastern Europe Cloud-Based ITSM Market Overview

21.2. Eastern Europe Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21.3. Eastern Europe Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21.4. Eastern Europe Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Cloud-Based ITSM Market

22.1. Russia Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22.2. Russia Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22.3. Russia Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Cloud-Based ITSM Market

23.1. North America Cloud-Based ITSM Market Overview

23.2. North America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23.3. North America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23.4. North America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Cloud-Based ITSM Market

24.1. USA Cloud-Based ITSM Market Overview

24.2. USA Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24.3. USA Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24.4. USA Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Cloud-Based ITSM Market

25.1. Canada Cloud-Based ITSM Market Overview

25.2. Canada Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25.3. Canada Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25.4. Canada Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Cloud-Based ITSM Market

26.1. South America Cloud-Based ITSM Market Overview

26.2. South America Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26.3. South America Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26.4. South America Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Cloud-Based ITSM Market

27.1. Brazil Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27.2. Brazil Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27.3. Brazil Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Cloud-Based ITSM Market

28.1. Middle East Cloud-Based ITSM Market Overview

28.2. Middle East Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28.3. Middle East Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28.4. Middle East Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Cloud-Based ITSM Market

29.1. Africa Cloud-Based ITSM Market Overview

29.2. Africa Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29.3. Africa Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29.4. Africa Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Cloud-Based ITSM Market Competitive Landscape And Company Profiles

30.1. Cloud-Based ITSM Market Competitive Landscape

30.2. Cloud-Based ITSM Market Company Profiles

30.2.1. ServiceNow Inc. Overview, Products and Services, Strategy and Financial Analysis

30.2.2. Hewlett Packard Enterprise Company Overview, Products and Services, Strategy and Financial Analysis

30.2.3. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis

30.2.4. BMC Software Inc. Overview, Products and Services, Strategy and Financial Analysis

30.2.5. Broadcom Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Cloud-Based ITSM Market Other Major And Innovative Companies

31.1. Ivanti Inc.

31.2. Hornbill Systems Limited

31.3. Microsoft Corporation

31.4. EasyVista Inc.

31.5. Micro Focus International plc

31.6. Atlassian Corporation Plc

31.7. Alemba Limited

31.8. SysAid Technologies Ltd.

31.9. Freshworks Inc.

31.10. SolarWinds Corporation

31.11. Zendesk Inc.

31.12. Agiloft Inc.

31.13. TOPdesk International B. V.

31.14. HappyFox Inc.

31.15. Zoho Corporation Pvt. Ltd.

32. Global Cloud-Based ITSM Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Cloud-Based ITSM Market

34. Recent Developments In The Cloud-Based ITSM Market

35. Cloud-Based ITSM Market High Potential Countries, Segments and Strategies

35.1 Cloud-Based ITSM Market In 2029- Countries Offering Most New Opportunities

35.2 Cloud-Based ITSM Market In 2029- Segments Offering Most New Opportunities

35.3 Cloud-Based ITSM Market In 2029- Growth Strategies

35.3.1 Market Trend Based Strategies

35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations

36.2. Currencies

36.3. Historic And Forecast Inflation Rates

36.4. Research Inquiries

36.5. The Business Research Company

36.6. Copyright And Disclaimer

List Of Tables

Table 1: Global Historic Market Growth, 2019-2024, $ Billion

Table 2: Global Forecast Market Growth, 2024-2029F, 2034F, $ Billion

Table 3: Global Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 4: Global Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 5: Global Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 6: Global Cloud-Based ITSM Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 7: Global Cloud-Based ITSM Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 8: Global Cloud-Based ITSM Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 9: Global Cloud-Based ITSM Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 10: Asia-Pacific, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 11: Asia-Pacific, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 12: Asia-Pacific, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 13: China, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 14: China, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 15: China, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 16: India, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 17: India, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 18: India, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 19: Japan, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 20: Japan, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 21: Japan, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 22: Australia, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 23: Australia, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 24: Australia, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 25: Indonesia, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 26: Indonesia, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 27: Indonesia, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 28: South Korea, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 29: South Korea, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 30: South Korea, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 31: Western Europe, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 32: Western Europe, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 33: Western Europe, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 34: UK, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 35: UK, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 36: UK, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 37: Germany, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 38: Germany, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 39: Germany, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 40: France, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 41: France, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 42: France, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 43: Italy, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 44: Italy, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 45: Italy, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 46: Spain, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 47: Spain, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 48: Spain, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 49: Eastern Europe, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 50: Eastern Europe, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 51: Eastern Europe, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 52: Russia, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 53: Russia, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 54: Russia, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 55: North America, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 56: North America, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 57: North America, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 58: USA, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 59: USA, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 60: USA, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 61: Canada, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 62: Canada, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 63: Canada, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 64: South America, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 65: South America, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 66: South America, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 67: Brazil, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 68: Brazil, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 69: Brazil, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 70: Middle East, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 71: Middle East, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 72: Middle East, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 73: Africa, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 74: Africa, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 75: Africa, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Table 76: ServiceNow Inc. Financial Performance

Table 77: Hewlett Packard Enterprise Company Financial Performance

Table 78: International Business Machines Corporation (IBM) Financial Performance

Table 79: BMC Software Inc. Financial Performance

Table 80: Broadcom Inc. Financial Performance

List Of Figures

Figure 1: Global Historic Market Growth, 2019-2024, $ Billion

Figure 2: Global Forecast Market Growth, 2024-2029F, 2034F, $ Billion

Figure 3: Global Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 4: Global Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 5: Global Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 6: Global Cloud-Based ITSM Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 7: Global Cloud-Based ITSM Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 8: Global Cloud-Based ITSM Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 9: Global Cloud-Based ITSM Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 10: Asia-Pacific, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 11: Asia-Pacific, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 12: Asia-Pacific, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 13: China, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 14: China, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 15: China, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 16: India, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 17: India, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 18: India, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 19: Japan, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 20: Japan, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 21: Japan, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 22: Australia, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 23: Australia, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 24: Australia, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 25: Indonesia, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 26: Indonesia, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 27: Indonesia, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 28: South Korea, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 29: South Korea, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 30: South Korea, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 31: Western Europe, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 32: Western Europe, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 33: Western Europe, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 34: UK, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 35: UK, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 36: UK, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 37: Germany, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 38: Germany, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 39: Germany, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 40: France, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 41: France, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 42: France, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 43: Italy, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 44: Italy, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 45: Italy, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 46: Spain, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 47: Spain, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 48: Spain, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 49: Eastern Europe, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 50: Eastern Europe, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 51: Eastern Europe, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 52: Russia, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 53: Russia, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 54: Russia, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 55: North America, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 56: North America, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 57: North America, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 58: USA, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 59: USA, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 60: USA, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 61: Canada, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 62: Canada, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 63: Canada, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 64: South America, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 65: South America, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 66: South America, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 67: Brazil, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 68: Brazil, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 69: Brazil, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 70: Middle East, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 71: Middle East, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 72: Middle East, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 73: Africa, Cloud-Based ITSM Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 74: Africa, Cloud-Based ITSM Market, Segmentation By Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 75: Africa, Cloud-Based ITSM Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

Figure 76: ServiceNow Inc. Financial Performance

Figure 77: Hewlett Packard Enterprise Company Financial Performance

Figure 78: International Business Machines Corporation (IBM) Financial Performance

Figure 79: BMC Software Inc. Financial Performance

Figure 80: Broadcom Inc. Financial Performance

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Frequently Asked Questions

What is the definition of the cloud-based ITSM market?

How will the cloud-based ITSM market drivers and restraints affect the cloud-based ITSM market dynamics? What forces will shape the cloud-based ITSM industry going forward?

The cloud-based ITSM market major growth driver - Rapid Growth Of Cloud-Based ITSM Market Fueled By Increased Adoption Of Cloud-Based Applications. For further insights on the cloud-based ITSM market, request a sample here

What is the forecast market size or the forecast market value of the cloud-based ITSM market?

The cloud-based itsm market size has grown rapidly in recent years. It will grow from $8.98 billion in 2024 to $10.07 billion in 2025 at a compound annual growth rate (CAGR) of 12.2%. The growth in the historic period can be attributed to increased focus on user experience, digital transformation initiatives, cost efficiency and opex models, remote work environments, multi-cloud strategies. The cloud-based itsm market size is expected to see rapid growth in the next few years. It will grow to $18.89 billion in 2029 at a compound annual growth rate (CAGR) of 17.0%. The growth in the forecast period can be attributed to evolving industry-specific requirements, focus on customer satisfaction and experience, global regulatory and governance considerations, continuous improvement and analytics focus, alignment with devops practices. Major trends in the forecast period include digital transformation initiatives, remote work and hybrid work models, automation and ai integration, scalability and flexibility, cost efficiency and opex models. For further insights on the cloud-based ITSM market, request a sample here

How is the cloud-based ITSM market segmented?

The cloud-based ITSM market is segmented
1) By Component: Solutions, Services
2) By Size: Small And Medium-Sized Enterprises (SMEs), Large Enterprises
3) By End User: Telecom And IT, BFSI, Manufacturing, Retail, Healthcare, Education Subsegments:
1) By Solutions: Incident Management Software, Change Management Tools, Problem Management Solutions, Service Request Management, Knowledge Management Systems,
2) By Services: Implementation Services, Training And Support Services, Consulting Services, Maintenance And Upgrades For further insights on the cloud-based ITSM market, request a sample here

Which region has the largest share of the cloud-based ITSM market? What are the other regions covered in the report?

North America was the largest region in the cloud-based ISTM market in 2024.Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the cloud-based itsm market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa For further insights on the cloud-based ITSM market, request a sample here.

Who are the major players in the cloud-based ITSM market?

Major companies operating in the cloud-based itsm market include ServiceNow Inc., Hewlett Packard Enterprise Company, International Business Machines Corporation (IBM), BMC Software Inc., Broadcom Inc., Ivanti Inc., Hornbill Systems Limited, Microsoft Corporation, EasyVista Inc., Micro Focus International plc, Atlassian Corporation Plc, Alemba Limited, SysAid Technologies Ltd., Freshworks Inc., SolarWinds Corporation, Zendesk Inc., Agiloft Inc., TOPdesk International B. V., HappyFox Inc., Zoho Corporation Pvt. Ltd., InvGate Inc., Google Cloud IT Service Management (ITSM), Salesforce Service Cloud, SAP IT Service Management (ITSM), Atlassian Jira Service Desk, Ivanti Service Manager, HCL Remedy OnDemand For further insights on the cloud-based ITSM market, request a sample here.

What are the key trends in the cloud-based ITSM market?

Major trend in the cloud-based ITSM market - Technological Innovation Drives Advancements In The Market. For further insights on the cloud-based ITSM market, request a sample here.

What are the major opportunities in the cloud-based ITSM market? What are the strategies for the cloud-based ITSM market?

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How does the cloud-based ITSM market relate to the overall economy and other similar markets?

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What are the latest mergers and acquisitions in the cloud-based ITSM industry?

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What are the key dynamics influencing the cloud-based ITSM market growth? SWOT analysis of the cloud-based ITSM market.

For detailed insights on the key dynamics influencing the cloud-based ITSM market growth and SWOT analysis of the cloud-based ITSM industry, request a sample here.