Voice Analytics Global Market Report 2024

Global Voice Analytics Market Report 2024

Voice Analytics Global Market Report 2024 – By Components (Solutions, Services), By Organization Sizes (Small and Medium Enterprises (SMEs), Large Enterprises), By Deployment Mode (On-Premises, Cloud), By Application (Sentiment Analysis, Sales And Marketing Management, Risk And Fraud Detection, Call Monitoring, Other Application), By Industry Verticals (Banking, Financial Services And Insurance (BFSI), Retail And E-Commerce, Healthcare, Telecommunication, Government And Defense, Other Industry Vertical) – Market Size, Trends, And Global Forecast 2024-2033

Name: Voice Analytics Global Market Report 2024
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Voice Analytics Global Market Report 2024

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Voice Analytics Global Market Report 2024

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Voice Analytics Market Definition

Voice analytics refers to the process of analyzing and extracting meaningful insights from spoken words and vocal patterns. It involves the use of advanced technologies such as speech recognition, natural language processing (NLP), and machine learning to interpret and understand spoken language. Voice analytics can be applied in various contexts, including customer service, market research, security, and healthcare.

The main components of voice analytics are solutions and services. Solutions refer to methods, strategies, products, or approaches that are designed to address or solve specific problems or challenges in a particular context, it has various sizes of organizations such as small and medium enterprises (SMEs) and large enterprises, it includes deployment modes that are on-premises and cloud, it used for applications such as sentiment analysis, sales, and marketing management, risk and fraud detection, call monitoring, and others, and it is used in various industries like banking, financial services and insurance (BFSI), retail and e-commerce, healthcare, telecommunication, government and defense, and others.

Voice Analytics Market Segmentation

The voice analytics market covered in this report is segmented –

1) By Components: Solutions, Services

2) By Organization Sizes: Small and Medium Enterprises (SMEs), Large Enterprises

3) By Deployment Mode: On-Premises, Cloud

4) By Application: Sentiment Analysis, Sales And Marketing Management, Risk And Fraud Detection, Call Monitoring, Other Application

5) By Industry Verticals: Banking, Financial Services And Insurance (BFSI), Retail And E-Commerce, Healthcare, Telecommunication, Government And Defense, Other Industry Vertical

Global Voice Analytics Market Size 2023 to 2028: Graph

Voice Analytics Market Size 2024 And Growth Rate

The voice analytics market size has grown rapidly in recent years. It will grow from $1.1 billion in 2023 to $1.3 billion in 2024 at a compound annual growth rate (CAGR) of 18.6%. The growth in the historic period can be attributed to continued emphasis on customer experience, expansion of ai and machine learning applications, rise in remote work trends, increased cybersecurity concerns, integration with conversational ai and chatbots.

Voice Analytics Market Growth Forecast

The voice analytics market size is expected to see rapid growth in the next few years. It will grow to $2.54 billion in 2028 at a compound annual growth rate (CAGR) of 18.3%. The growth in the forecast period can be attributed to increasing need for customer insights, rising concerns about fraud and security, advancements in natural language processing (nlp), demand for enhanced customer experience, growth of e-commerce and telecommunications. Major trends in the forecast period include integration with edge computing, incorporation of explainable ai, customization for industry-specific solutions, enhanced security measures, voice analytics for employee productivity.

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Voice Analytics Market Driver: Voice Analytics In Meeting The Escalating Demand For Enhanced Risk And Fraud Detection

The growing focus on risk and fraud detection is expected to propel the growth of the voice analytics market going forward. Risk and fraud detection refers to the processes and technologies employed to identify, assess, and mitigate potential threats and fraudulent activities within various domains such as finance, cyber security, and business operations. Voice analytics, when integrated into a broader fraud detection strategy, adds a layer of security and helps organizations identify and mitigate potential risks associated with voice interactions. For instance, in February 2023, according to the Federal Trade Commission, a US-based government administration, in 2022, consumers reported a loss of almost $8.8 billion to fraud, marking a surge of over 30% compared to the figures from 2021. Additionally, in 2022, imposter scams accounted for the reported loss with a total of $2.6 billion, showing an increase from $2.4 billion in 2021. Therefore, the growing focus on risk and fraud detection is driving the growth of the voice analytics market going forward.

Global Voice Analytics Market Major Players

Major companies operating in the voice analytics market report are The International Business Machines Corporation, Avaya Holdings Corp, NICE Ltd., Verint Systems Inc., Five9, Appen Limited, Gong.io Inc. , Nextiva, Inc., ThoughtSpot Inc, Uniphore Technologies Inc., Invoca, Inc., Calabrio Inc., CallMiner, Symphony Communications, Talkdesk Inc, Nexidia Inc., Ai Cure Technologies, SESTEK Speech and Language Technologies Inc., EvaluAgent, VoiceBase Inc., Beyond Verbal Communication, Ltd., Clarabridge Inc. , VoiceSense LTD, audEERING GmbH, Xdroid Inc., Voci Technologies Incorporated, Observe.AI, ClearSpeed, Tether Limited Inc., Chorus.ai

Global Voice Analytics Market Trend: Advancements In Voice Analytics With Automated Call Transcription Tools Revolutionizing Contact Center Operations

Major companies operating in the voice analytics market are focusing on developing innovative solutions, such as automated call transcription tools to enhance the market offering. Automated call transcription tools are software applications that use artificial intelligence (AI) and machine learning to convert spoken language in phone calls into written text in real time or after the call. For instance, in May 2021, TCN, a US-based provider of a cloud-based call center software, launched voices analytics to improve agent performance and increase efficiency of contact center operations. This cloud-based platform includes automatic call transcription, conversation insights via search and discovery, and agent scorecards for performance measurement. The Voice Analytics tool aims to discover areas for development, streamline the playback review process, and provide insights to improve the customer experience. It also helps to reduce risk and ensure compliance by allowing call centers to identify and analyze calls containing inappropriate language.

Voice Analytics Market Merger And Acquisition: LivePerson Enhances Customer Experience Through Strategic Acquisition Of VoiceBase Inc.

In October 2021, LivePerson Inc., a US-based technology company, acquired VoiceBase, Inc. for an undisclosed amount. Through this acquisition, LivePerson aims to integrate VoiceBase technology, uniting it to form a cohesive AI-enabled system designed to enhance the overall customer experience. The acquisition seeks to integrate VoiceBase's capabilities with LivePerson's Conversational AI, providing brands with comprehensive insights into customer interactions across messaging, voice, and third-party systems. VoiceBase, Inc. is a US-based provider of AI-based voice analytics for call centers.

Regional Insights For The Global Voice Analytics Market

North America was the largest region in the voice analytics market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the voice analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.

The countries covered in the voice analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain

The voice analytics market consists of revenues earned by entities by provide voice analytics services such as speech recognition and conversion, natural language understanding (NLU) and processing, emotion and speaker analysis, and data management. The market value includes the value of related goods sold by the service provider or included within the service offering. The voice analytics market also includes sales of voice recognition systems, voice biometrics systems, emotion detection systems, and voice stress analysis (VSA) systems which are used in providing voice analytics services. Values in this market are ‘factory gate’ values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

The voice analytics market research report is one of a series of new reports from The Business Research Company that provides voice analytics market statistics, including voice analytics industry global market size, regional shares, competitors with voice analytics market share, detailed voice analytics market segments, market trends, and opportunities, and any further data you may need to thrive in the voice analytics industry. This voice analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

Voice Analytics Market Report Forecast and Analysis

Report Attribute	Details
Market Size Value In 2024	$1.3 billion
Revenue Forecast In 2033	$2.54 billion
Growth Rate	CAGR of 18.3% from 2024 to 2033
Base Year For Estimation	2023
Actual Estimates/Historical Data	2018-2023
Forecast Period	2024 - 2028 - 2033
Market Representation	Revenue in USD Billion and CAGR from 2024 to 2033
Segments Covered	1) By Components: Solutions, Services 2) By Organization Sizes: Small and Medium Enterprises (SMEs), Large Enterprises 3) By Deployment Mode: On-Premises, Cloud 4) By Application: Sentiment Analysis, Sales And Marketing Management, Risk And Fraud Detection, Call Monitoring, Other Application 5) By Industry Verticals: Banking, Financial Services And Insurance (BFSI), Retail And E-Commerce, Healthcare, Telecommunication, Government And Defense, Other Industry Vertical
Regional Scope	Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
Country Scope	The countries covered in the report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain. Additional countries that can be covered in the report for an additional fee: Bangladesh, Thailand, Vietnam, Malaysia, Singapore, Philippines, Hong Kong, New Zealand, Mexico, Chile, Argentina, Colombia, Peru, Austria, Belgium, Denmark, Finland, Ireland, Netherlands, Norway, Portugal, Sweden, Switzerland, Czech Republic, Poland, Romania, Ukraine, Saudi Arabia, Israel, Iran, Turkey, UAE, Egypt, Nigeria, South Africa.
Key Companies Profiled	The International Business Machines Corporation; Avaya Holdings Corp; NICE Ltd.; Verint Systems Inc.; Five9; Appen Limited; Gong.io Inc. ; Nextiva, Inc.; ThoughtSpot Inc; Uniphore Technologies Inc.; Invoca, Inc.; Calabrio Inc.; CallMiner; Symphony Communications; Talkdesk Inc; Nexidia Inc.; Ai Cure Technologies; SESTEK Speech and Language Technologies Inc.; EvaluAgent; VoiceBase Inc.; Beyond Verbal Communication, Ltd.; Clarabridge Inc. ; VoiceSense LTD; audEERING GmbH; Xdroid Inc.; Voci Technologies Incorporated; Observe.AI; ClearSpeed; Tether Limited Inc.; Chorus.ai
Customization Scope	Request for Sample
Pricing And Purchase Options	Explore Purchase Options

1. Executive Summary

2. Voice Analytics Market Characteristics

3. Voice Analytics Market Trends And Strategies

4. Voice Analytics Market - Macro Economic Scenario

4.1. Impact Of High Inflation On The Market

4.2. Ukraine-Russia War Impact On The Market

4.3. COVID-19 Impact On The Market

5. Global Voice Analytics Market Size and Growth

5.1. Global Voice Analytics Market Drivers and Restraints

5.1.1. Drivers Of The Market

5.1.2. Restraints Of The Market

5.2. Global Voice Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)

5.3. Global Voice Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)

6. Voice Analytics Market Segmentation

6.1. Global Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Solutions

Services

6.2. Global Voice Analytics Market, Segmentation By Organization Sizes, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Small and Medium Enterprises (SMEs)

Large Enterprises

6.3. Global Voice Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

On-Premises

Cloud

6.4. Global Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Sentiment Analysis

Sales And Marketing Management

Risk And Fraud Detection

Call Monitoring

Other Applications

6.5. Global Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Banking, Financial Services And Insurance (BFSI)

Retail And E-Commerce

Healthcare

Telecommunication

Government And Defense

Other Industry Verticals

7. Voice Analytics Market Regional And Country Analysis

7.1. Global Voice Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

7.2. Global Voice Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8. Asia-Pacific Voice Analytics Market

8.1. Asia-Pacific Voice Analytics Market Overview

Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies

8.2. Asia-Pacific Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.3. Asia-Pacific Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

8.4. Asia-Pacific Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

9. China Voice Analytics Market

9.1. China Voice Analytics Market Overview

9.2. China Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.3. China Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

9.4. China Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion

10. India Voice Analytics Market

10.1. India Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.2. India Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

10.3. India Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11. Japan Voice Analytics Market

11.1. Japan Voice Analytics Market Overview

11.2. Japan Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.3. Japan Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

11.4. Japan Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12. Australia Voice Analytics Market

12.1. Australia Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.2. Australia Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

12.3. Australia Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13. Indonesia Voice Analytics Market

13.1. Indonesia Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.2. Indonesia Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

13.3. Indonesia Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14. South Korea Voice Analytics Market

14.1. South Korea Voice Analytics Market Overview

14.2. South Korea Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.3. South Korea Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

14.4. South Korea Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15. Western Europe Voice Analytics Market

15.1. Western Europe Voice Analytics Market Overview

15.2. Western Europe Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.3. Western Europe Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

15.4. Western Europe Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16. UK Voice Analytics Market

16.1. UK Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.2. UK Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

16.3. UK Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17. Germany Voice Analytics Market

17.1. Germany Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.2. Germany Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

17.3. Germany Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18. France Voice Analytics Market

18.1. France Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.2. France Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

18.3. France Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19. Italy Voice Analytics Market

19.1. Italy Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.2. Italy Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

19.3. Italy Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20. Spain Voice Analytics Market

20.1. Spain Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.2. Spain Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

20.3. Spain Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21. Eastern Europe Voice Analytics Market

21.1. Eastern Europe Voice Analytics Market Overview

21.2. Eastern Europe Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.3. Eastern Europe Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

21.4. Eastern Europe Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22. Russia Voice Analytics Market

22.1. Russia Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.2. Russia Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

22.3. Russia Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23. North America Voice Analytics Market

23.1. North America Voice Analytics Market Overview

23.2. North America Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.3. North America Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

23.4. North America Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24. USA Voice Analytics Market

24.1. USA Voice Analytics Market Overview

24.2. USA Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.3. USA Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

24.4. USA Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25. Canada Voice Analytics Market

25.1. Canada Voice Analytics Market Overview

25.2. Canada Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.3. Canada Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

25.4. Canada Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26. South America Voice Analytics Market

26.1. South America Voice Analytics Market Overview

26.2. South America Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.3. South America Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

26.4. South America Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27. Brazil Voice Analytics Market

27.1. Brazil Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.2. Brazil Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

27.3. Brazil Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28. Middle East Voice Analytics Market

28.1. Middle East Voice Analytics Market Overview

28.2. Middle East Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.3. Middle East Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

28.4. Middle East Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29. Africa Voice Analytics Market

29.1. Africa Voice Analytics Market Overview

29.2. Africa Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.3. Africa Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

29.4. Africa Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

30. Voice Analytics Market Competitive Landscape And Company Profiles

30.1. Voice Analytics Market Competitive Landscape

30.2. Voice Analytics Market Company Profiles

30.2.1. The International Business Machines Corporation

30.2.1.1. Overview

30.2.1.2. Products and Services

30.2.1.3. Strategy

30.2.1.4. Financial Performance

30.2.2. Avaya Holdings Corp

30.2.2.1. Overview

30.2.2.2. Products and Services

30.2.2.3. Strategy

30.2.2.4. Financial Performance

30.2.3. NICE Ltd.

30.2.3.1. Overview

30.2.3.2. Products and Services

30.2.3.3. Strategy

30.2.3.4. Financial Performance

30.2.4. Verint Systems Inc.

30.2.4.1. Overview

30.2.4.2. Products and Services

30.2.4.3. Strategy

30.2.4.4. Financial Performance

30.2.5. Five9

30.2.5.1. Overview

30.2.5.2. Products and Services

30.2.5.3. Strategy

30.2.5.4. Financial Performance

31. Voice Analytics Market Other Major And Innovative Companies

31.1. Appen Limited

31.2. Gong.io Inc.

31.3. Nextiva, Inc.

31.4. ThoughtSpot Inc

31.5. Uniphore Technologies Inc.

31.6. Invoca, Inc.

31.7. Calabrio Inc.

31.8. CallMiner

31.9. Symphony Communications

31.10. Talkdesk Inc

31.11. Nexidia Inc.

31.12. Ai Cure Technologies

31.13. SESTEK Speech and Language Technologies Inc.

31.14. EvaluAgent

31.15. VoiceBase Inc.

32. Global Voice Analytics Market Competitive Benchmarking

33. Global Voice Analytics Market Competitive Dashboard

34. Key Mergers And Acquisitions In The Voice Analytics Market

35. Voice Analytics Market Future Outlook and Potential Analysis

35.1 Voice Analytics Market In 2028 - Countries Offering Most New Opportunities

35.2 Voice Analytics Market In 2028 - Segments Offering Most New Opportunities

35.3 Voice Analytics Market In 2028 - Growth Strategies

35.3.1 Market Trend Based Strategies

35.3.2 Competitor Strategies

36. Appendix

36.1. Abbreviations

36.2. Currencies

36.3. Historic And Forecast Inflation Rates

36.4. Research Inquiries

36.5. The Business Research Company

36.6. Copyright And Disclaimer

List Of Tables

Table 1: Global Historic Market Growth, 2018-2023, $ Billion

Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion

Table 3: Global Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 4: Global Voice Analytics Market, Segmentation By Organization Sizes, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 5: Global Voice Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 6: Global Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 7: Global Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 8: Global Voice Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 9: Global Voice Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 10: Asia-Pacific, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 11: Asia-Pacific, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 12: Asia-Pacific, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 13: China, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 14: China, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 15: China, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 16: India, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 17: India, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 18: India, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 19: Japan, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 20: Japan, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 21: Japan, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 22: Australia, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 23: Australia, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 24: Australia, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 25: Indonesia, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 26: Indonesia, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 27: Indonesia, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 28: South Korea, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 29: South Korea, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 30: South Korea, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 31: Western Europe, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 32: Western Europe, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 33: Western Europe, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 34: UK, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 35: UK, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 36: UK, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 37: Germany, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 38: Germany, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 39: Germany, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 40: France, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 41: France, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 42: France, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 43: Italy, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 44: Italy, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 45: Italy, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 46: Spain, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 47: Spain, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 48: Spain, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 49: Eastern Europe, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 50: Eastern Europe, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 51: Eastern Europe, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 52: Russia, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 53: Russia, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 54: Russia, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 55: North America, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 56: North America, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 57: North America, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 58: USA, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 59: USA, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 60: USA, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 61: Canada, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 62: Canada, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 63: Canada, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 64: South America, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 65: South America, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 66: South America, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 67: Brazil, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 68: Brazil, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 69: Brazil, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 70: Middle East, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 71: Middle East, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 72: Middle East, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 73: Africa, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 74: Africa, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 75: Africa, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Table 76: The International Business Machines Corporation Financial Performance

Table 77: Avaya Holdings Corp Financial Performance

Table 78: NICE Ltd. Financial Performance

Table 79: Verint Systems Inc. Financial Performance

Table 80: Five9 Financial Performance

List Of Figures

Figure 1: Global Historic Market Growth, 2018-2023, $ Billion

Figure 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion

Figure 3: Global Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 4: Global Voice Analytics Market, Segmentation By Organization Sizes, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 5: Global Voice Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 6: Global Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 7: Global Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 8: Global Voice Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 9: Global Voice Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 10: Asia-Pacific, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 11: Asia-Pacific, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 12: Asia-Pacific, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 13: China, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 14: China, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 15: China, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 16: India, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 17: India, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 18: India, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 19: Japan, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 20: Japan, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 21: Japan, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 22: Australia, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 23: Australia, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 24: Australia, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 25: Indonesia, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 26: Indonesia, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 27: Indonesia, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 28: South Korea, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 29: South Korea, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 30: South Korea, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 31: Western Europe, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 32: Western Europe, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 33: Western Europe, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 34: UK, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 35: UK, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 36: UK, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 37: Germany, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 38: Germany, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 39: Germany, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 40: France, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 41: France, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 42: France, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 43: Italy, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 44: Italy, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 45: Italy, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 46: Spain, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 47: Spain, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 48: Spain, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 49: Eastern Europe, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 50: Eastern Europe, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 51: Eastern Europe, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 52: Russia, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 53: Russia, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 54: Russia, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 55: North America, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 56: North America, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 57: North America, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 58: USA, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 59: USA, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 60: USA, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 61: Canada, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 62: Canada, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 63: Canada, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 64: South America, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 65: South America, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 66: South America, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 67: Brazil, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 68: Brazil, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 69: Brazil, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 70: Middle East, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 71: Middle East, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 72: Middle East, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 73: Africa, Voice Analytics Market, Segmentation By Components, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 74: Africa, Voice Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 75: Africa, Voice Analytics Market, Segmentation By Industry Verticals, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion

Figure 76: The International Business Machines Corporation Financial Performance

Figure 77: Avaya Holdings Corp Financial Performance

Figure 78: NICE Ltd. Financial Performance

Figure 79: Verint Systems Inc. Financial Performance

Figure 80: Five9 Financial Performance

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Frequently Asked Questions

What is the definition of the voice analytics market?

How will the voice analytics market drivers and restraints affect the voice analytics market dynamics? What forces will shape the voice analytics industry going forward?

The voice analytics market major growth driver - voice analytics in meeting the escalating demand for enhanced risk and fraud detection. For further insights on the voice analytics market, request a sample here

What is the forecast market size or the forecast market value of the voice analytics market ?

The voice analytics market size has grown rapidly in recent years. It will grow from $1.1 billion in 2023 to $1.3 billion in 2024 at a compound annual growth rate (CAGR) of 18.6%. The growth in the historic period can be attributed to continued emphasis on customer experience, expansion of ai and machine learning applications, rise in remote work trends, increased cybersecurity concerns, integration with conversational ai and chatbots. The voice analytics market size is expected to see rapid growth in the next few years. It will grow to $2.54 billion in 2028 at a compound annual growth rate (CAGR) of 18.3%. The growth in the forecast period can be attributed to increasing need for customer insights, rising concerns about fraud and security, advancements in natural language processing (nlp), demand for enhanced customer experience, growth of e-commerce and telecommunications. Major trends in the forecast period include integration with edge computing, incorporation of explainable ai, customization for industry-specific solutions, enhanced security measures, voice analytics for employee productivity. For further insights on the voice analytics market, request a sample here

How is the voice analytics market segmented?

The voice analytics market is segmented
1) By Components: Solutions, Services
2) By Organization Sizes: Small and Medium Enterprises (SMEs), Large Enterprises
3) By Deployment Mode: On-Premises, Cloud
4) By Application: Sentiment Analysis, Sales And Marketing Management, Risk And Fraud Detection, Call Monitoring, Other Application
5) By Industry Verticals: Banking, Financial Services And Insurance (BFSI), Retail And E-Commerce, Healthcare, Telecommunication, Government And Defense, Other Industry VerticalFor further insights on the voice analytics market, request a sample here

Which region has the largest share of the voice analytics market? What are the other regions covered in the report?

North America was the largest region in the voice analytics market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the voice analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa. For further insights on the voice analytics market, request a sample here.

Who are the major players in the voice analytics market?

Major companies operating in the voice analytics market report are The International Business Machines Corporation, Avaya Holdings Corp, NICE Ltd., Verint Systems Inc., Five9, Appen Limited, Gong.io Inc. , Nextiva, Inc., ThoughtSpot Inc, Uniphore Technologies Inc., Invoca, Inc., Calabrio Inc., CallMiner, Symphony Communications, Talkdesk Inc, Nexidia Inc., Ai Cure Technologies , SESTEK Speech and Language Technologies Inc., EvaluAgent, VoiceBase Inc., Beyond Verbal Communication, Ltd., Clarabridge Inc. , VoiceSense LTD, audEERING GmbH, Xdroid Inc., Voci Technologies Incorporated, Observe.AI, ClearSpeed, Tether Limited Inc., Chorus.ai For further insights on the voice analytics market, request a sample here.

What are the key trends in the voice analytics market?

Major trend in the voice analytics market - advancements in voice analytics with automated call transcription tools revolutionizing contact center operations. For further insights on the voice analytics market, request a sample here.

What are the major opportunities in the voice analytics market? What are the strategies for the voice analytics market?

For detailed insights on the major opportunities and strategies in the voice analytics market, request a sample here.

How does the voice analytics market relate to the overall economy and other similar markets?

For detailed insights on voice analytics market's relation to the overall economy and other similar markets, request a sample here.

What are the latest mergers and acquisitions in the voice analytics industry?

For detailed insights on the mergers and acquisitions in the voice analytics industry, request a sample here.

What are the key dynamics influencing the voice analytics market growth? SWOT analysis of the voice analytics market.

For detailed insights on the key dynamics influencing the voice analytics market growth and SWOT analysis of the voice analytics industry, request a sample here.